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Retrieve Travel Documents

Just fill out the information for the passenger(s) whose flight(s) you'd like us to retrieve. Then, click "Retrieve Reservation" and we'll help you get your travel documents (boarding pass or security document) for your flight(s).

Passenger Information

Confirmation Number
First Name
Last Name
More about Online Checkin ...
To use Online CheckIn and print your Boarding Pass, you must:
  • Be age verified if traveling on Senior, Youth or Child, or Infant* rates.
  • Check in beginning 24 hours prior to your scheduled departure.
  • Check in at least one hour prior to your scheduled departure.
  • Have a ticketless reservation.
  • Be checking in for flights that have not already departed.
  • Have purchased an eligible fare type (Customers holding reservations for group or military fares, and those requiring an additional seat must proceed to the airport for checkin).
*This only applies to infants traveling on an infant fare. If you are traveling with an un-ticketed child younger than two years old, you must provide proof of age and recieve a Boarding Verification Document at the ticket counter prior to proceeding to Security Checkpoint.
If your reservation does not qualify for Online Checkin, you may still be able to print a Security Document.
Flying to Canada or Mexico? Checkin for WestJet or Volaris flights.
How many and what kind of bags should I pack?
Checked baggage
  • Baggage Allowance: Southwest allows two (2) checked pieces of baggage per ticketed Customer. Size and weight limitations apply.
  • Weight and Size Allowance: Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per checked piece of luggage. Effective June 17, 2009, overweight items from 51 to 100 pounds and oversized items in excess of 62 inches but not more than 80 inches (e.g.; surfboards, bicycles, vaulting poles) will be accepted for a charge of $50 per item. Any item weighing more than 100 pounds must be shipped as Air Cargo. However, Customers cannot use SWA Cargo unless classified as a Known Shipper as defined by the TSA or TSA approved Indirect Air Carriers (IAC). For full details about shipping cargo, visit swacargo.com.
  • For more information please visit the Baggage Information page.
Carryon Baggage
  • Per TSA regulations, carryon items are limited to one bag plus one smaller, personal-type item. For more information please visit the Baggage Information page.
When should I arrive at the airport?
Suggested Airport Arrival Times
  • Please check this list to see how far in advance we suggest that you arrive at the airport terminal. Please note times below are approximate and may vary during busy travel periods.
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