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“From the day I started my career at Southwest Airlines, I haven’t looked back. Here at Southwest, I feel like I’m part of a family.”
“On every trip I work, I learn something new. It may be about our overnight destination or a trick to make our job easier and more efficient. This job brings a smile to my face everytime I come to work.”
The term that comes to mind when thinking of Customer Support and Services (CS&S) Customer Representative Joy Fress is “Team Player.” As one of seven children, Joy understood from an early age the value of cooperating with others and working as a Team. Those values helped shape Joy’s future interests—both personal and professional—and brought the sports lover to Southwest Airlines, a Company that sees itself not only as a Team but also as a Family.Read more about Joy.
"There is never a dull moment — something new is happening every day! My Coworkers are always happy and ready to help out.”
“Southwest allows you the freedom to be yourself. We are a unique group of individuals brought together for the purpose of one main goal, which keeps us driven to exceed.”
“It's incredible that we are given the opportunity to serve others on behalf of Southwest's noble cause: The opportunity to work with incredible and talented Coworkers, the opportunity to enjoy the best Leadership of any public company, and the opportunity to provide Positively Outrageous Customer Service every day out of LUV for our Customers and our Southwest Family.”
“I'm blessed with a career that allows me to collaborate with some of the best marketers in the industry as we work together toward the common goal of creating demand for the Southwest brand.”