Our Positions

At the Airport - Ground Operations

Enjoy a fast-paced, challenging career in an exciting airport environment. Join our dedicated Team of Frontline Employees who LUV working with Customers and each other.

• Ramp Agents
  Warriors who work mostly outdoors loading the bags and cargo, directing our airplanes in and out of the gate, and assuring ontime performance.
• Operations Agents
  Manage weight and balance of the aircraft and assist with Passenger boarding.
• Customer Service Agents
  Provide Positively Outrageous Service to our great Customers.
• Provisioning Agents
  Supply Flight Attendants with all the things Customers need.

Other Ground Operations opportunities include:

• Supervisor
• Projects and Analysis Teams
• Training

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Southwest Airlines is an equal opportunity employer.

Customer Support and Services

Come join our Team of professional Customer Representatives! We offer a Fun-LUVing, family oriented environment focused on providing Positively Outrageous Service to both our external and internal Customers.

Problem Solving
Our Customer Representatives have the opportunity to resolve concerns and/or problems to ensure our Customers have the best experience with Southwest Airlines.

Applications
Our Customer Representatives currently utilize eight different applications to assist our Customers.

Flexible Work Hours
Our Customer Representatives have the opportunity to make extra money through overtime and shift pick-ups.

World -Class Customer Service
Our Customer Representatives are given the training and coaching to give the "Southwest Style" of Customer Service.

Voice of Southwest Airlines
Resolved the needs of 37+million (calls) Customers in 2008.

Center Locations: Albuquerque, Chicago, Houston, Oklahoma City, Phoenix, and San Antonio

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Southwest Airlines is an equal opportunity employer.

Flight Attendants

See your career soar as a Flight Attendant. Spread our Legendary Customer Service while providing Safety, Passenger Service, and cabin preparation onboard the aircraft. Creative announcements, constant smiles, and topnotch Customer Service are just a few ingredients that factor into being a Southwest Airlines Flight Attendant.

Other Inflight opportunities include:

• Supervisor
• Training
• Scheduling
• Planning
• Payroll/Administration

Base Locations: Dallas, Houston, Phoenix, Las Vegas, Oakland, Chicago, Baltimore, and Orlando

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Southwest Airlines is an equal opportunity employer.

Pilots - First Officers

Southwest Airlines Pilots are responsible for flying our "Red-Bellied" planes throughout our system and are known for maintaining the highest level of Safety and professionalism. Southwest Airlines Pilots are often considered to be the most efficient and hardworking in the industry. They care for our Customers, make entertaining and informative announcements, exercise their Freedom to make their jobs FUN, and, oh, they do a little flying too.

With our legendary quick aircraft turns, these folks know how to hustle! Southwest Airlines Pilots are responsible for the more than 3,200 safe and timely departures each day (oh, and the arrivals, too!). They enjoy the most competitive compensation package in the industry and have flexibility to be based (by seniority) at any one of our eight Pilot bases. Nearly 50 percent of our Pilots commute to work. All of our scheduled flying lines are built as either morning or evening lines, affording our Pilots flexibility in choosing when they want to work. And, like all Southwest Airlines Employees, our Pilots can choose from many healthcare plans and options, for which Southwest picks up a generous portion; they also benefit from our 401 (k), ProfitSharing, and Stock Purchase Plans.

Click here for Southwest Airlines Pilot Application Requirements.

In the Hangar

Visualize yourself working on the best fleet of aircraft in our industry with a professional and FUN Team. The Southwest Airlines Maintenance & Engineering Department may be for you!

• Appearance Technicians
  Keep our aircraft in tip-top shape.
• Stock Clerks
  Ensure that the inventory of our aircraft parts and materials are stocked, delivered, and stored.

Other Maintenance & Engineering opportunities include:

• Engineers
• Technical Writers
• Reliability and Records
• Training and Projects
• Multimedia Specialists
• Planning of Aircraft and Materials
• Warranty and Contracts
• Payroll and Administration
• Quality Assurance and Quality Control
• Maintenance Control

Locations:

• Line Maintenance - Baltimore, Chicago, Dallas, Houston, Las Vegas, Los Angeles, Oakland, Orlando, Phoenix, and Tampa Bay
• Intermediate (B&C Checks) Maintenance - Phoenix, Houston, and Dallas
• Heavy Maintenance - Dallas

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Southwest Airlines is an equal opportunity employer.

Headquarters

Southwest Airlines Headquarters is located in Dallas, Texas. Enjoy lunch with a view of downtown Dallas and Love Field Airport. Look forward to coming to work in a FUN environment where you can wear casual clothes every day. If you are looking to build a great career with the best airline in the industry, you have come to the right place.

Headquarters includes departments such as:

• Corporate Communications
• Corporate Security
• Customer Relations/Rapid Rewards
• Dispatch
• Executive Office
• Facilities
• Finance
• Fuel Management
• General Counsel
• Internal Audit
• Labor & Employee Relations
• Marketing
• Network Planning
• Purchasing
• Revenue Management
• Safety, Security, & Environmental Services

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Southwest Airlines is an equal opportunity employer.

Technology

From your first look at our Company web site (southwest.com) to boarding our aircraft, our Technology Department allows our Customers the freedom to purchase tickets, check in for flights, and board our 737s. These innovative professionals have the opportunity to create new applications and support our existing infrastructure by using a wide variety of technologies that impact our Employees, our Customers, and the airline industry.

• Technical Services
  Use sharp troubleshooting skills to rescue our Employees from technical challenges. When trouble appears, Technical Services is here!
• Technology Engineering
  Responsible for the design and third-level support of server infrastructure, desktop components, networks, key infrastructure software, business continuity planning (BCP), and Data Center facilities. These challenging tasks are tackled by our bright and talented Engineers. These imaginative individuals take ownership and discover new and innovative methods that have a great impact on the future of Southwest Airlines.

Other Technology areas include:

• Technical Support
• System Engineering
• Software Engineering

Locations: A majority of these Teams are located at our Headquarters in Dallas, Texas. We also have four other technical shops around the country that help maintain and keep our systems running.

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Southwest Airlines is an equal opportunity employer.

Flight Support

Our Flight Operations Department consists of Pilot Bases, a Flight Training Center, Operations Coordinator Center, Crew Scheduling, Planning, and Payroll and Administration. Our entire Flight Operations Team is dedicated to providing safe, efficient, and Customer-oriented flights. You can take your career at Southwest Airlines as high as you would like... and the sky really is the limit on the Flight Operations Team!

• Pilot Base
  Locations: Baltimore, Dallas, Houston, Las Vegas, Orlando, Chicago, Oakland, and Phoenix
• Flight Training Center
  Our Flight Training Center currently houses seven state-of-the-art flight simulators.
  Location: Dallas near our Headquarters facility.
• Training Team
  • Publications
  • Standards
  • Instructors
  • Check Airmen
  • Training Schedulers
  • Simulator Technicians
  • Administrators
• Operations Coordination Center (OCC)
  • Superintendents
  • Dispatchers
  • Air Traffic Control Specialists
  • Flight Information Agents
  • Meteorologists
  • Maintenance Control
• Scheduling Department
  • Crew Schedulers
  • Crew Planners
  • Flight Ops Payroll

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Southwest Airlines is an equal opportunity employer.

NoLimits Internship Program

Southwest Airlines can guarantee you more than just another line to add to your résumé. Not only will you get hands-on business experience in your particular field, you will also get to experience the Fun-LUVing Culture that makes Southwest Airlines home to some of the most highly sought after internships year after year.

We are looking for individuals with the following:

• A Warrior Spirit, a Servant's Heart, and Fun-LUVing Attitude!
• A commitment to Customer Service
• Excellent communication skills
• Sense of humor
• Self-motivation and energetic personality
• Team-oriented quality
• Flexibility to work in a dynamic, fast-paced environment
• Ability to work well alone or with others

Click here for the full details on our NoLimits Internship Program

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Southwest Airlines is an equal opportunity employer.