Top 5 Holiday "Dos"

  1. Save time with Online Checkin, easy-to-use Self-Service kiosks, and convenient Fly By® Priority checkin and Security Lanes.

    Get to your gate, minus the wait! Checkin online and print your boarding pass from your home computer via southwest.com up to 24 hours prior to your flight time. You can also utilize any of our conveniently located Self Service kiosks to print your own boarding pass and proceed directly to the security checkpoint. As long as you have a boarding pass in hand, you do not need to visit the ticket counter or gate podium to check in.

    If you’re a Business Select® Customer or Rapid Rewards® A-List Member, be sure to take advantage of our new Fly By® Lanes (at select airports) to minimize your wait time even more at both the ticket counter and the security checkpoint. 
  2. Head toward the front of the boarding line. Upgrade to a Business Select fare or add EarlyBird Check-In™ to your existing reservation.

    With our streamlined boarding process, there’s no need to stake out a place in line to board your flight. You’re automatically assigned a group and number in line upon checkin, so you can enjoy more time relaxing in our comfy leather gate seats, charging your laptop and/or mobile device at one of our convenient charging stations, or entertaining the kiddos in our family-friendly area complete with kid-friendly tables, chairs, and television programming.

    Want to get a better boarding position? By purchasing a Business Select fare, you’re guaranteed a Group A 1-15 boarding position, along with other time-saving benefits such as access to our Fly By Check-in and Security Lanes. Or if you’ve already bought an Anytime or Wanna Getaway Fare, you can add the low-cost EarlyBird Check-In option to your reservation. For only $12.50 each way you’ll receive a better boarding position that’s confirmed for your trip, which also means there will be more open seats and overhead bin space from which to choose. 
  3. Research places to eat or stay and check the weather for your upcoming trip in our Travel Guide community.

    Want to get a head start on your trip planning? Consult our Travel Guide! Get advice from real travelers like yourself in a Customer-friendly online travel community housed within southwest.com. On Travel Guide you can view others’ photos, videos, ratings, and reviews of destinations, hotels, restaurants, and more. Who knows, reading up on other travelers’ experiences may even inspire your next getaway!
  4. Stay in the know while you’re on the go with our mobile apps and mobile site.

    You may be on the road, but your travel information is more accessible than you may think. Even though you’re away from your computer, you can still access several key features of southwest.com on your web-enabled mobile device via our easy-to-use apps for Android, Blackberry, and iPhone® or via our mobile site. You can check in for your flight to secure your boarding position or check your flight status, among other convenient features.
  5. Simplify your holiday shopping. Give your friends and loved ones the gift of a destination.

    Need stocking stuffers for the traveler who has everything? Warm fuzzies are guaranteed when you give the southwestgiftcard®. Purchase one today at southwest.com, by calling 1-800-IFLYSWA (1-800-435-9792), or at a participating retail location near you. With convenient online redemption and no expiration date, it’s the gift that keeps on giving.

Top 5 Holiday "Don't Forgets"

  1. Allow extra time to get to the airport.

    Just like your favorite shopping center, the airport is "the place to be" during the holidays, especially on peak travel days. Though our Employees and airport personnel will be working diligently to ensure a pleasant airport experience, we recommend that you allow yourself a bit more time than usual since many folks will be traveling during holiday time. Be sure to review the Suggested Airport Arrival Times at the Southwest Cities included in your holiday travel plans prior to your trip. 
  2. Bring proper I.D. for all travelers.

    The Transportation Security Administration requires that all ticketed and traveling Customers carry a government-issued photo I.D. and will be asked to show identification at the security checkpoint. In addition to your photo I.D., all Customers will be required to present a Security Document or Boarding Pass at the security checkpoint in order to proceed to the gate. Parents must also provide proof of age for children under the age of two traveling as a lap child. Visit our Baby On Board page for more information on traveling with little ones.

    In addition, the TSA has implemented a program called Secure Flight, which is intended to enhance the security of commercial air travel. Under Secure Flight, airlines are now required to ask traveling passengers for their full legal name as it appears on the government-issued photo ID they intend to travel with, along with their gender and date of birth. We encourage you to update your Southwest account with this information prior to your trip. 
  3. Become familiar with our policies if you’re traveling with little ones (or if your little ones are traveling alone).

    We want to ensure a pleasant travel experience for all parents traveling with their young children, as well as Unaccompanied Minors. As such, we ask you to take a few minutes to become familiar with our policies and procedures by reviewing our Children/Unaccompanied Minors Policy, and our Family Travel Tips.
  4. Pack your liquids and other prohibited items in your (two free!*) checked bags.

    It’s always more difficult to pack only one bag during the holidays. Thankfully on Southwest Airlines, your first two checked bags fly free, though baggage weight and size limits still apply. And remember that if you plan to bring gifts onboard, all wrapped packages must be opened for inspection by airport security. Please consult our Baggage Policies for additional information.

    If you’re not sure whether an item will be accepted past the security checkpoint, it’s probably best to travel without it or pack it in your checked baggage. If you are packing liquids in your carryon baggage, be sure to adhere to the 3-1-1 rule: bottles no larger than 3 oz, in 1 quart sized zip lock bag, with only 1 bag per person. For more information on carry on items, visit TSA’s website. In the new era of security procedures, many hotel chains are assisting Customers by maintaining a supply of essential toiletries. And if you’re traveling to see loved ones, why not ask if you can borrow some of their household items? After all, ’tis the season for sharing!
  5. Plan ahead when picking up family, friends, or Unaccompanied Minors from the airport.

    If you’re meeting an Unaccompanied Minor or someone needing extra assistance, you must obtain a Non-Passenger Escort pass from the ticket counter to get through the security checkpoint. In order to get a pass, you must present a photo ID and a copy of the passenger’s itinerary. Please allow yourself plenty of time to arrive at the gate early.

    In addition, we recommend that you decide on a meeting place ahead of time when making arrangements to pick up friends and family members from the airport. Designate a location in the terminal building, such as the baggage claim area.
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Rapid Rewards accounts will remain active and points won't expire as long as you earn Rapid Rewards Points from flights or partners every 24 months.