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Southwest In A Nutshell

Southwest In A Nutshell e-mails are sent once a month and contain all of the exciting news and promotions that we have to share with you.

There are a couple of ways to subscribe to the Southwest In A Nutshell mailing list:

  1. Go to Southwest In A Nutshell sign up page.
  2. Log in to your Southwest account. On the left navigation, click on "Account Details" to expand the options. Click on "E-mail Preferences." You can now use the check boxes to opt-in and opt-out of Southwest In A Nutshell.

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Click on the "Unsubscribe" link at the bottom of any Southwest In A Nutshell e-mail. You can also log in to your Southwest account; click on "Account Details" to expand the options; and click on "E-mail Preferences." Uncheck the "Southwest In A Nutshell" checkbox.

If you change your e-mail address, you need to unsubscribe your previous e-mail address and subscribe your new e-mail address to continue receiving Southwest In A Nutshell e-mails.

Yes. If the e-mail we send does not reach you, it is returned to our system. We will unsubscribe you if this happens frequently. If we unsubscribe you, you can re-subscribe to the mailing list anytime.

Yes. Southwest Airlines accepts e-mail correspondence from Customers. Whether you'd like to share kudos from your last flight with us, or tell us about something we could do better, please drop us a line and let us know. Visit our Contact Us page for more information.

There is a five business-day response window for e-mails. If you need immediate assistance, please call us at 1-800-I-FLY-SWA (1-800-435-9792).

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Rapid Rewards Last Activity Date

Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.

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