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Once Onboard A WiFi Aircraft

WiFi

All you need is a WiFi-enabled device (802.11a/b/g or n) with an Internet browser. Please note that cellular devices without a WiFi component will not work with this system, and their use is restricted to game or airplane mode per federal regulations.

TV and Movies

  • Laptops
    Operating System: Windows 8; Windows 7; Windows XP; Windows Vista; OSX 10.6.X; OSX 10.7.X
    Browser: Internet Explorer 7.X (or higher); Firefox 4.X (or higher); Google Chrome 18.X (or higher); Safari 5.x (or higher)
    Plug-In: Adobe Flash Player 10.0.22 (or higher); ViewRight1
  • iOS Mobile and Tablets
    Operating System: iOS 4.2 or later
    Browser: Safari 5.x (or higher)
    Plug-In: Onboard Player app available for free from Apple App Store
  • Android Mobile and Tablets
    Operating System: Select devices supported at this time
    Browser: Firefox 4.X (or higher)
    Plug-In: Adobe Flash Player 10.0.22 (or higher); Onboard Player app available for free from Google Play Store

1 Only available for download while inflight, free to download.

No, plug-ins only need to be downloaded once. Learn more about apps and plug-ins needed on devices that will allow you to watch TV and movies.

Every device is different but here are the basic steps:

  1. Turn on your WiFi-enabled device and set to airplane mode (if applicable).
  2. View available wireless networks, select "Southwest WiFi" and connect.
  3. Launch your Internet browser for immediate access to the Southwest Airlines Hotspot portal or type www.southwestwifi.com in the address bar.

Note: Please ensure your device is switched to "airplane mode" once the aircraft doors are closed. WiFi will remain on and accessible for taxi, takeoff, and landing.

Yes, as is common on many other public networks, we attempt to filter indecent content.

Closed captioning can be enabled on devices running iOS 4-7 for our live TV channels. We are in the process of expanding supported devices across all of our entertainment offerings. 

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