Rapid Rewards

Arriving March 1st The All New Rapid Rewards®

On March 1, 2011, Rapid Rewards will introduce an all-new program with exciting enhancements, including:

No blackout dates. No point expiration*. Every seat is a reward seat.

In the All-New Rapid Rewards, you will earn and use points instead of credits. That means beginning March 1, 2011, you will no longer earn “credits” on qualifying flights, Partner transactions, or the Rapid Rewards Credit Card. The program will transition automatically on March 1, 2011. You don’t have to re-enroll—and you’ll keep your current Rapid Rewards number.

What Happens to My Existing Credits?

Don’t worry—your existing credits are safe and secure. You’ll simply convert enough points earned in the new program into credits from the old program (1,200 points = 1 credit) to reach 16 credits (enough for a Standard Award).

What Happens to My Existing Awards?

If you already have a Standard Award or Freedom Award, hold on to it. You can still redeem it for your free** flight. Standard Award and Freedom Award rules, regulations, and expiration dates remain unchanged.


New Program Highlights
Ready to see how it works?

In addition to the benefits above, you’ll also enjoy new ways to earn and redeem rewards. Free flights are just the beginning. Southwest Airlines Rapid Rewards Credit Cardmembers can now redeem points for International flights, cruises, hotel stays, and more. For more program information, including an interactive point simulator and video gallery, visit newrapidrewards.com.


A-List and Companion Pass Members

Members who have active A-List or Companion Pass status from the old program on March 1, 2011, will have their status carried over into the new program.

Old Program Status
Southwest Airlines Rapid Rewards Credit Cardmembers

The changeover from credits to points in the new program will affect Southwest Airlines Rapid Rewards Credit Cardmembers. Chase will send a separate communication detailing the specific changes. But don’t worry—you will continue to earn Rapid Rewards Points at the same rate you do today, and, after March 1st, you’ll enjoy expanded Cardmember benefits.


Terms and Conditions

* Points don’t expire as long as you have flight or Partner earning activity every 24 months.

** The Rapid Rewards Award flight is free, but travel is subject to the government-imposed September 11th Security Fee of up to $10 per roundtrip.