Contact Us
- Are you in need of quick help on a topic?
- For the fastest answer, check out our Most Requested Help Topics.
We are here 24/7 for help with Reservations, Rapid Rewards Account Information, and General Questions. 1-800-I-FLY-SWA |
 |
If you would like to write us we would LUV to hear from you! Our address is: Southwest Airlines |
|
Whether you'd like to share kudos from your last flight with us, or if there is something we could do better, please drop us a line and let us know. E-mail Us |
|
We have plenty of great opportunities to advertise your product or service on southwest.com. Advertise with Us |
Most Requested Help Topics
- Q: How many bags can I carry on, and do you charge for checked luggage?
- A: See Baggage Information.
- Q: Does Southwest Airlines accept pets?
- A: See Pet/Live Animal Policy.
- Q: What tips or policies do you have for children traveling alone?
- A: See Unaccompanied Minors.
- Q: What are your policies and procedures for traveling with infants and/or toddlers?
- A: See Infants & Toddlers.
- Q: Since there are no assigned seats on Southwest, how do I check in and what is the boarding procedure?
- A: See Checkin & Boarding Procedures.
- Q: How can I get another copy of my itinerary for an upcoming trip?
- A: See Retrieve Itinerary.
- Q: Where can I find your lowest available fares?
- A: See Special Offers.
- Q: How do I add my Rapid Rewards number to an existing reservation?
- A: See Add Rapid Rewards Number.
- Q: I forgot to give you my Rapid Rewards Number before I traveled. How can I get credit?
- A: See Manage Your Travel. Login to your Rapid Rewards account and choose the Past Flight Credit option on the left navigational panel.
- Q: How do I change my name on my Rapid Rewards account?
- A: See Rapid Rewards Membership Rules (#32).
- Q: I have a disability and need assistance while traveling. What should I do?
- A: See Tips for Customers with Disabilities.
- Q: I have a peanut allergy. Will you serve something else on my flight?
- A: See Peanut Dust Allergies.
