Coronavirus (COVID-19) Travel Information

Electrostatic
disinfectant spray

Face coverings
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HEPA
air filter

COVID-19 Testing

We are closely monitoring the ongoing government restrictions for travel. Each state or country may require varying levels of documentation, testing, and potential verification of test results. For detailed information regarding each destination option, please click on the appropriate selection below.

International travel has new requirements for entering into the US. Please see the specific destination for more information.

Places that are open with entry requirements

These destinations are open, but may require visitors to quarantine or fill out entry forms. (Last updated )

These destinations are open, but may require visitors to qurantine or fill out entry forms. (Last updated )

    Destinations currently experiencing travel disruptions

    These destinations are currently closed for all travel on Southwest Airlines. We hope to begin serving them again soon. (Last updated )

    These destinations are currently closed for all travel on Southwest Airlines. We hope to begin serving them again soon. (Last updated )

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      General Information

      Travel restriction Customer notification: Taking care of you

      Southwest Airlines® is aware that government mandates have resulted in restrictions on air travel due to the ongoing coronavirus (COVID-19) pandemic. Unfortunately, many of the restrictions will result in flight cancellations, potential quarantines or COVID-19 testing upon arrival, and/or temperature checks upon landing. Rest assured, our Team will notify you of these restrictions as soon as possible, offer maximum flexibility, and work to accommodate Customers to the best of our ability. As always, the Southwest Team appreciates your patience and trust in us during this unprecedented time.

      Canceling your Southwest flight

      Southwest is unique in the airline industry because we do not charge fees to change or cancel flights. Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show policy, can be applied to future travel. Refundable tickets (Anytime and Business Select® fares) not flown on the travel date can also be applied to future travel.

      More information on travel funds can be found on Southwest.com. We hope these policies continue to give our Customers options and flexibility as you plan your travel.

      Frequently Asked Questions

      Effective January 26, 2021, the United States Centers for Disease Control and Prevention is requiring that every passenger, 2 years of age or older, traveling into the United States will need to complete the following travel requirements in order to board a flight.

      All passengers must submit a verification to the U.S. Government, through Southwest Airlines, stating that the passenger is COVID-19 negative or has recently recovered from COVID-19.

      In addition, each passenger must also bring evidence of the passenger’s qualifying COVID-19 negative viral test result or recent recovery from COVID-19, which could be either (A) a physical or electronic documentation of a qualifying COVID-19 negative viral test* taken within 3 calendar days preceding the passenger’s flight’s departure to the U.S. OR (B) evidence of recent recovery from COVID-19. To show proper evidence that the passenger has successfully recovered from the COVID-19 virus, the passenger must include: (1) a signed letter on letterhead from a licensed healthcare provider or public health official that the passenger has recovered from COVID-19 and is cleared for travel, and (2) physical or electronic documentation of a COVID-19 positive viral test result obtained within the 90 days preceding the passenger’s flight to the United States.

      You can learn more about these requirements and process at the US Centers for Disease Control.

      Satisfaction of the above will be verified prior to boarding, and if any passenger does not meet these requirements boarding will be denied.

      For detailed information on the testing requirements by location you are traveling to, or wanting to travel to, please click on the appropriate naming above.

      * A viral test means a viral detection test for current infection (i.e., a nucleic acid amplification test or a viral antigen test) approved or authorized by the relevant national authority for the detection of SARS-CoV-2.

      Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel for up to one year from the original purchase date or by the earliest expiration date of the applied funds aside from the below exceptions.

      All travel funds must be used by the individual named on the ticket.

      Refundable tickets not flown on the travel date can also be applied to future travel.

      It’s important to note, while these unused travel funds will be available until September 7, 2022, once the funds are used to make a purchase, the expiration date of the travel funds will then follow our normal ticketing rules and will expire 12 months from the original purchase date. Expiration dates of applied funds may result in new ticket(s) expiring earlier than the 12 months from date of purchase.

      More frequently asked questions on refunds can be found on Southwest.com

      Southwest does not charge fees to change or cancel flights, although applicable fare differences may apply.

      We spend more than six hours cleaning each aircraft every night, and, as of March 4, 2020, we have enhanced our cleaning procedures. Typically, we use an EPA approved, hospital-grade disinfectant in the lavatories and an interior cleaner in the cabin. We have expanded the use of the hospital-grade disinfectant throughout the aircraft, and now are using it in the cabin, on elements in the flight deck, and in the lavatory.

      Additionally, we equip all our aircraft with a HEPA (High Efficiency Particulate Air) filter, which filters out recirculated air onboard each plane to remove airborne particles (HEPA filters are also used in hospitals to provide patients with clean air).

      Learn how we’re supporting your comfort and well-being from check-in to deplaning.