Same-Day Change and Same-Day Standby
We get it, plans change. Same-day change6 and same-day standby6 benefits give you even greater flexibility on your day of travel so you can hop on a different flight (as long as your origin airport and destination airport are the same).
When you wanna change your departure time, you have options.
List yourself for another flight.
Same-day standby allows you to retain your current flight while listing for standby on an earlier flight via the Southwest app or mobile web, should one become available.
Confirm a seat on another flight.
Same-day change lets you swap your flight on the day of travel for an earlier or later one—as long as there's an open seat and your origin and destination airports are the same.
Same-day change and same-day standby benefits vary by fare type.
SCROLL ACROSS FOR MORE
| Basic | Wanna Get Away plus | Anytime | Business Select | |
|---|---|---|---|---|
| Same-Day Change6 | no | yes | yes | yes |
| Same-Day Standby6 | no | yes | yes | yes |
*A-List and A-List Preferred Members can take advantage of same-day standby even with Basic fares.
Same-Day Change and Same-Day Standby FAQs
Yes, same-day standby is free of airline charges. Customers are no longer required to pay any fare difference. However, government taxes and fees may apply but will be refunded.
Note: some managed business travelers will be directed to see a Southwest Agent at the gate to list for standby.
You may need to speak with a Customer Service Agent to be added to the same-day standby list for a variety of reasons, including, but not limited to:
- You are attempting to add yourself to the same-day standby list less than 30 minutes prior to your desired flight's scheduled departure.
- Your desired itinerary change may result in a collection or refund of taxes and fees.
- You are traveling on an international itinerary.
- Your desired itinerary change will result in a different connection city than your confirmed itinerary.
- You are trying to list for a flight later than your original flight.
Keep in mind that group bookings and Unaccompanied Minors are not eligible for same-day standby.
- Customers who are re-accommodated following flight disruptions
- A-List Preferred and A-List Rapid Reward® Members prioritized based on fare (Business Select, Anytime, Wanna Get Away Plus®, Basic)
- All other Customers prioritized by the same fare order
Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. A-List Preferred and A-List Members who purchase Basic fares are not eligible for free same-day change.
Same-day standby: You can list for same-day standby on an earlier flight via a Southwest® Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. With the exception of A-List Preferred and A-List Members, Customers who purchase Basic fares are not eligible for free same-day standby.
For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest Agent at the airport for both a same-day change or standby listing. See southwest.com/standby for more details.