Corporate Citizenship at Southwest®

At Southwest Airlines®, our corporate Citizenship efforts focus on People, Performance, and Planet, all supported with strong corporate governance. These efforts, commonly referred to as ESG (environmental, social, and governance), support our Purpose to connect People to what's important in their lives through friendly, reliable, and low-cost air travel, and our Vision of being the world's most loved, most efficient, and most profitable airline.

We're a Company of People, focused on serving People—including Employees, Customers, and communities. People are, and always have been, the heartbeat of Southwest Airlines, and we work to advance and protect the things that are important in their lives including celebrating diversity, equity, and inclusion, as well as supporting our communities through our corporate responsibility and outreach efforts. Our focus on People includes giving the same concern, respect, and care to each one of our People, whomever they are.

See how we serve our People

At Southwest, we take pride in being the airline with Heart and that includes respecting our Planet. We've set a goal to achieve net zero carbon emissions by 2050 which will require a strategic mix of advanced long-term planning and near-term action. We strive to show our Heart for the Planet, from pursuing operational efficiencies and policies to community support.

See how we respect our Planet

Southwest took flight in 1971 to democratize the sky through friendly, reliable, and low-cost air travel, and since that time, we have an unmatched financial track record1 in the U.S. airline industry. Famous for an Employee-first corporate Culture, we empower our People to deliver unparalleled Hospitality, and we are focused on providing great Customer Service and a high-quality product at a low fare. Sound governance is a fundamental principle at Southwest. We strive to maintain the highest standards of ethical conduct and are proud of Southwest's history of strong corporate governance, beginning with the Company's Board of Directors.

See more about our Performance

147 consecutive years (1973-2019) of annual profitability.

The Southwest Airlines One Report

Explore our annual corporate social responsibility report, the Southwest Airlines One Report. This integrated Citizenship report covers significant social, economic, and environmental stories, as well as data tables, and reporting frameworks, all through the lens of corporate Citizenship. Our disclosures have been prepared in reference to the following standards: the Global Reporting Initiative (GRI), the Task Force on Climate-related Financial Disclosures (TCFD) framework, the Sustainability Accounting Standards Board (SASB) standards, and the United Nations Sustainable Development Goals (SDGs).

Community Blog

The Southwest Community features the latest Company news, informative blogs, discussion forums, and answers to travel questions in our Knowledge Base. Check it out!