Corporate Citizenship at Southwest®

At Southwest Airlines®, our corporate Citizenship efforts focus on People, Performance, and Planet, all supported with strong corporate governance. These efforts, commonly referred to as ESG (environmental, social, and governance), support our Purpose to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel, and our Vision of being the world’s most loved, most efficient, and most profitable airline.


We’re a Company of People, focused on serving People—including Employees, Customers, and communities. People are, and always have been, the heartbeat of Southwest Airlines, and we work to advance and protect the things that are important in their lives including celebrating diversity, equity, and inclusion and supporting our communities through our outreach efforts. Our focus on People includes giving the same concern, respect, and care to each one of our People, whomever they are.

See how we serve our People


At Southwest, we take pride in being the airline with Heart and that includes respecting our Planet. We’ve set a goal to achieve carbon neutrality by 2050 and we have released a 10-year environmental sustainability plan to make progress this decade. See all the ways we show Heart for the Planet, from operational efficiencies and policies to community support.

See how we respect our Planet

Performance and Governance

We have an unmatched record of strong financial performance in the U.S. airline industry, with low fares and a robust network that supports market leadership; a strong Culture; outstanding Customer Service; and reliable, efficient, low-cost operations. Sound governance is a fundamental principle at Southwest. We strive to maintain the highest standards of ethical conduct and are proud of Southwest's history of strong corporate governance, beginning with the Company's Board of Directors.

See more about our Performance

The Southwest Airlines One Report

Explore our annual corporate social responsibility report, the Southwest Airlines One Report. This integrated citizenship report covers significant social, economic, and environmental stories, as well as data tables, and reporting frameworks, all through the lens of corporate Citizenship. Our disclosures are informed by the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB), and aligned to the United Nations Sustainable Development Goals (SDGs).

Community Blog

The Southwest Community features the latest Company news, informative blogs, discussion forums, and answers to travel questions in our Knowledge Base. Check it out!