Southwest Citizenship

Southwest Airlines' number one priority is to ensure the personal Safety of each Southwest Customer and Employee. Beyond this, we follow "The Golden Rule," meaning that we treat each other the way we want to be treated, which is why doing the right thing by our Employees and Customers is so inherent to who we are as a Company. We believe in Living the Southwest Way, which is to have a Warrior Spirit, a Servant's Heart, and a Fun-LUVing Attitude. Within each of these categories are specific behaviors to help us be a Safe, profitable, and a Fun place to work. Read More

At Southwest Airlines, diversity means having a modern and multi-faceted workforce which gives us a key competitive advantage in the national marketplace. Our network is comprised of Employees representing a variety of backgrounds whose individual experiences help form our unique Corporate Culture. Fostering an environment that encourages diversity of ideas, knowledge and actions is paramount to our operational excellence. Read more about our Diversity Council and our dedicated outreach for the LGBT, Hispanic, African American, and Asian/Pacific Islander communities.

While adhering to the Company Mission Statement, our Purchasing Department is committed to maintaining Southwest Airlines’ low-cost Leadership through effective and efficient procurement, fuel management, facilities construction, and project management practices—ensuring that we spend our valuable capital wisely. We are devoted to finding Suppliers who meet our levels of Customer Service and our high standards of efficiency and who help us achieve our commitments to Supplier Diversity. Read More

To illustrate our steadfast focus on the triple bottom line-our Performance, our People, and our Planet-we have highlighted these three elements of sustainability in a new format, an interactive web portal, for our second annual Southwest Airlines One Report. Our award-winning One Report combines financial, corporate responsibility, and environmental reporting into one comprehensive report, which adheres to the Global Reporting Initiative, an internationally recognized standard for sustainability reporting. Read more.