Face coverings required. Full exchange of cabin air with fresh, outdoor air and HEPA filtered air every 2-3 minutes.

COVID-19 Travel Information

COVID-19 Testing

We are closely monitoring the ongoing government restrictions for travel. Each state or country may require varying levels of documentation, testing, and potential verification of test results. For detailed information regarding each destination option, please click on the appropriate selection below.

International travel has new requirements for entering into the US. Please see the specific destination for more information on restrictions and testing options.

Places that are open with entry requirements

These destinations are open, but may require visitors to quarantine or fill out entry forms. (Last updated )

These destinations are open, but may require visitors to quarantine or fill out entry forms. (Last updated )

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    General Information

    Travel restriction Customer notification: Taking care of you

    Southwest Airlines® is aware that government mandates have resulted in restrictions on air travel due to the ongoing COVID-19 pandemic. Unfortunately, many of the restrictions will result in flight cancellations, potential quarantines or COVID-19 testing upon arrival, and/or temperature checks upon landing. Rest assured, our Team will notify you of these restrictions as soon as possible, offer maximum flexibility, and work to accommodate Customers to the best of our ability. As always, the Southwest Team appreciates your patience and trust in us during this unprecedented time.

    Canceling your Southwest flight

    Southwest is unique in the airline industry because we do not charge fees to change or cancel flights. Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show policy, can be applied to future travel. Refundable tickets (Anytime and Business Select® fares) not flown on the travel date can also be applied to future travel.

    More information on travel funds can be found on Southwest.com. We hope these policies continue to give our Customers options and flexibility as you plan your travel.

    Frequently Asked Questions

    Yes. Federal law requires each person (ages 2 and over) to wear a mask at all times in the airport and throughout the flight, including during boarding and deplaning. Refusing to wear a mask is a violation of federal law and may result in denial of boarding, removal from the aircraft, and/or penalties under federal law. A properly worn mask completely covers the nose and mouth, is secured to the head, and fits snugly against the side of the face. Please click here for more information on this mask policy.

    Beginning January 26, 2021, the United States Government is requiring special procedures for flights arriving in the United States for Passengers and airlines.

    All Passengers, 2 years of age and older, must provide us with an attestation and show us required COVID-19 documentation to fly to the United States. You will need to keep your testing and other required documentation with you while you travel as a U.S. Government official may request to inspect it.

    To board a flight leaving from a foreign country with a destination in the United States you will need to do two things:

    1. Submit an attestation (written documentation) to the U.S. Government, through Southwest®, that you are COVID-19 negative or have recently recovered from COVID-19. Each Passenger will be required to submit a form. If you are traveling with others, they will also have to fill out the form. If you do not complete the form prior to arriving at the airport, you will need to do so at the airport prior to boarding.

      NOTE: If you are traveling from Cuba to the U.S. you must complete a paper copy of the form.

    2. Bring evidence of your qualifying COVID-19 negative viral test result or your recent recovery from COVID-19, which could be either of the following:
      • A physical or electronic documentation of a qualifying COVID-19 negative viral test taken within 3 calendar days preceding your flight’s departure to the U.S. A viral test means a viral detection test for current infection (i.e., a nucleic acid amplification test or a viral antigen test) approved or authorized by the relevant national authority for the detection of SARS-CoV-2.
      • Evidence of recent recovery from COVID-19 including both (a) a signed letter on letterhead from a licensed healthcare provider or public health official that you have recovered from COVID-19 and are cleared for travel and (b) physical or electronic documentation of a COVID-19 positive viral test result obtained within the 90 days preceding your flight to the United States.

    Satisfaction of these travel requirements will be verified at the airport and prior to boarding, and if any Passenger does not meet these requirements boarding will be denied.

    You can learn more about these requirements and process at the US Centers for Disease Control.

    All passengers must submit a verification to the U.S. Government, through Southwest Airlines, stating that the passenger is COVID-19 negative or has recently recovered from COVID-19. You will need to keep your testing and other required documentation with you while you travel as a U.S. Government official may request to inspect it.

    In addition, each passenger must also bring evidence of the passenger’s qualifying COVID-19 negative viral test result or recent recovery from COVID-19, which could be either

    • (A) a physical or electronic documentation of a qualifying COVID-19 negative viral test* taken within 3 calendar days preceding the passenger’s flight’s departure to the U.S. that identifies the passenger (i.e., name, date of birth) and includes specimen collection date and type of test.
    • OR (B) evidence of recent recovery from COVID-19. To show proper evidence that the passenger has successfully recovered from the COVID-19 virus, the passenger must include: (1) a signed letter on letterhead from a licensed healthcare provider or public health official that the passenger has recovered from COVID-19 and is cleared for travel, and (2) physical or electronic documentation of a COVID-19 positive viral test result obtained within the 90 days preceding the passenger’s flight to the United States.

    You can learn more about these requirements and process at the US Centers for Disease Control.

    Satisfaction of these travel requirements will be verified at the airport and prior to boarding, and if any Passenger does not meet these requirements boarding will be denied.

    For detailed information on the testing requirements by location you are traveling to, or wanting to travel to, please click on the appropriate destination link above.

    *A viral test means a viral detection test for current infection (i.e., a nucleic acid amplification test or a viral antigen test) approved or authorized by the relevant national authority for the detection of SARS-CoV-2.

    Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel for up to one year from the original purchase date or by the earliest expiration date of the applied funds aside from the below exceptions.

    All travel funds must be used by the individual named on the ticket.

    Refundable tickets not flown on the travel date can also be applied to future travel.

    Southwest does not charge fees to change or cancel flights, although applicable fare differences may apply.

    Both an electrostatic disinfectant and an anti-microbial spray are applied on every surface of the aircraft, killing viruses on contact and forming an anti-microbial coating or shield for 30 days.

    Every night, we deep clean each plane from nose to tail for more than 6 hours.

    Additionally, we equip all our aircraft with a HEPA (High Efficiency Particulate Air) filter, which filters the recirculated air onboard each plane to remove airborne particles (HEPA filters are also used in hospitals).

    Learn how we’re supporting your comfort and well-being from check-in to deplaning.

    Terms & conditions

    Due to fast-changing government mandates and restrictions, this information is subject to change anytime and without notice. Depending on circumstances and travel itinerary, Passengers will be responsible for additional travel document requirements by destination.