FAQ/Inflight Wi-Fi Technical Assistance

Using the same supported device, launch your internet browser to return to the Southwest Airlines Inflight Entertainment Portal. Find the previously watched movie content and click "Watch Now."

We apologize for any inconvenience that you might experience. First, confirm that both the aircraft and your device are indeed WiFi-enabled, then try disconnecting and connecting again.

We apologize for any inconvenience you might experience. You should confirm that your device meets the minimum requirements to support TV and movies.