The Southwest® travel experience
Two bags fly free®1
Your first two checked bags fly free, so go ahead—overpack.
1First and second checked bags. Size and weight limits apply.
No change2 or cancel3 fees
Book like a boss—if your plans change, our flexible policies have got you covered.
2Fare difference may apply. 3Failure to cancel a reservation at least 10 minutes prior to departure may result in forfeited travel funds.
New
Flight credits that don’t expire4
Flight credits from canceled flights stay in your account until you're ready to use them.
4Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. Visit Southwest.com/experience for details.
ABCs of boarding
We board in groups A, B, and C, and line up in numerical order. Your boarding position is on your boarding pass.
Open seating
We don’t assign seats at Southwest, so enjoy the freedom of picking any available seat upon boarding.
Inflight
entertainment
Our fleetwide satellite-based Inflight Entertainment Portal features a flight tracker5, texting7, movies, TV series on demand, and live TV8—all for free!
5Where available. Available only on WiFi-enabled aircraft. Limited-time offer.
7Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).
8Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.
Shopping and booking with us
Your Rapid Rewards® points
can take you to new places.6
With unlimited reward seats, no blackout dates, and points that don’t expire, you’ll be planning your next getaway in no time.
6All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.
Find our lowest fares each day with our Low Fare Calendar.
See where we fly.
With an extensive network, we serve more than 100 destinations throughout North America, Central America, and the Caribbean—even Hawaii.
See where we're flying to now and
where we're headed to next.
Getting ready for your trip
The Southwest mobile app:
More convenience, more control.
Get push notifications to check in for your flight, flight status notifications, and more on the Southwest app.
Check in 24 hours before departure to get your boarding position.
We don’t assign seats at Southwest, so boarding the aircraft earlier means you have more seats to choose from. The check-in window opens 24 hours before your flight, and your check-in time determines your boarding position. Check in right at the 24-hour mark for a good boarding position!
Don’t want to worry about check-in? We can do it for you when EarlyBird Check-In is available!
Don’t want to worry about check-in? We can do it for you when EarlyBird Check-In is available!
Flying with us
First time boarding?
We're here to help.
- This is your boarding group (A, B, or C)
- This is your boarding position (1-60)
When your boarding group is called, stand by the column with your boarding position on it until it’s your turn to board.
Need more info? Learn more about our boarding process.
Want to be one of the first to board?
If you want a guaranteed A1-A15 boarding position, be sure to purchase a Business Select® fare.
Learn more about a Business Select fare
Learn more about our other fare classes
If there are seats available, you can upgrade your boarding position starting from $30 per segment, per Customer, based on the popularity and length of each flight segment. Upgraded Boarding can easily be added to your reservation when you check-in for your flight via the Southwest® app or Southwest.com®. Please see our optional travel charges for more details.
Learn more about Upgraded Boarding
Learn more about a Business Select fare
Learn more about our other fare classes
If there are seats available, you can upgrade your boarding position starting from $30 per segment, per Customer, based on the popularity and length of each flight segment. Upgraded Boarding can easily be added to your reservation when you check-in for your flight via the Southwest® app or Southwest.com®. Please see our optional travel charges for more details.
Learn more about Upgraded Boarding
