The Southwest® travel experience

two pieces of luggage


Two bags fly free®1

Your first two checked bags fly free, so go ahead—overpack.


1First and second checked bags. Size and weight limits apply.
a man smiling looking at his phone


No change2 or cancel3 fees

Book like a boss—if your plans change, our flexible policies have got you covered.


2Fare difference may apply. 3Failure to cancel a reservation at least 10 minutes prior to departure may result in forfeited travel funds.
Southwest Airlines plane on the tarmac

New

Flight credits that don’t expire4

Flight credits from canceled flights stay in your account until you're ready to use them.

4Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. Visit Southwest.com/experience for details.
Southwest Airlines mobile boarding pass

ABCs of boarding

We board in groups A, B, and C, and line up in numerical order. Your boarding position is on your boarding pass.

Southwest Airlines aircraft cabin seats

Open seating

We don’t assign seats at Southwest, so enjoy the freedom of picking any available seat upon boarding.

a woman wearing headphones onboard a plane

Inflight
entertainment

Free movies, free TV, and free texting.5 Yep, you read that right.

5Available only on WiFi-enabled aircraft. Limited-time offer. Where available. Inflight messaging only allows access to iMessage and WhatsApp. Apps must be downloaded before the flight. Due to licensing restrictions, on WiFi-enabled international flights, free live TV and music may not be available for the full duration of flight.
Shopping and booking with us
women smiling and chatting in the city

Your Rapid Rewards® points
can take you to new places.6

With unlimited reward seats, no blackout dates, and points that don’t expire, you’ll be planning your next getaway in no time.

6All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.
Find our lowest fares each day with our Low Fare Calendar.

example of the low fare calendar for Southwest Airlines
a cabana at the beaach with clear blue water and a palm tree. A light blue icon of a destination pin and a map icon overlayed on top.

See where we fly.

With an extensive network, we serve more than 100 destinations throughout North America, Central America, and the Caribbean—even Hawaii.



See where we're flying to now and
where we're headed to next.

Getting ready for your trip
phone displaying the Southwest mobile app

The Southwest mobile app:
More convenience, more control.

Get push notifications to check in for your flight, flight status notifications, and more on the Southwest app.

a yellow clock icon

Check in 24 hours before departure to get your boarding position.

We don’t assign seats at Southwest, so boarding the aircraft earlier means you have more seats to choose from. The check-in window opens 24 hours before your flight, and your check-in time determines your boarding position. Check in right at the 24-hour mark for a good boarding position!



Don’t want to worry about check-in? We can do it for you!
a yellow clock icon
Flying with us
example of how to find the boarding group and boarding position on a boarding pass

First time boarding?
We're here to help.

  1. This is your boarding group (A, B, or C)
  2. This is your boarding position (1-60)
When your boarding group is called, stand by the column with your boarding position on it until it’s your turn to board.

Need more info? Learn more about our boarding process.
a Southwest Airlines A15 boarding position.

Want to be one of the first to board?

If you want a guaranteed A1-A15 boarding position, be sure to purchase a Business Select® fare.
Learn more about a Business Select fare
Learn more about our other fare classes

If there are seats available, you can upgrade your boarding position starting from $30 per segment, per Customer, based on the popularity and length of each flight segment. Upgraded Boarding can easily be added to your reservation when you check-in for your flight via the Southwest® app or Southwest.com®. Please see our optional travel charges for more details.
Learn more about Upgraded Boarding
a Southwest Airlines A15 boarding position.