Lap child policy
One child over 14 days and under two (2) years of age, not occupying a seat, may be carried as a Lap Child when traveling with an adult (12 years of age or older). Although a boarding pass is not required for the infant, you will need a Boarding Verification Document.
A Lap Child may be carried free of charge domestically. For international travel, applicable government-imposed taxes and fees must be paid, and a ticket will be issued for each person, regardless of age.
- Customer and Lap Child check-in
- Add a Lap Child to a reservation
- Edit a Lap Child’s name, gender, and birthdate
- Print a Boarding Verification Document (BVD)
Note: You can only add a Lap Child to a reservation using the self-service kiosk if you are flying domestically. You cannot use the self-service kiosk to add a Lap Child when flying internationally.
Original or photocopies of government-issued identification (e.g., passport, birth certificate, government-issued photo identification card) are the only acceptable forms of proof of age. Electronic screen shots, phone images, or immunization records are not acceptable.
We may ask for age verification at any point within your journey, so you should travel with the documentation. If asked to provide proof of age and unable to do so, Customers will be required to purchase a ticket for the child.
Additionally, all Passengers traveling internationally (regardless of age) must have proper documentation required for entry into and exit from each country. Keep in mind that some countries require additional documentation for children, so you’re encouraged to visit our portal to determine what documentation could be required based on your specific international destination. Keep in mind that each Passenger traveling on an international itinerary is solely responsible for obtaining and completing all documentation required for entry into and exit from each country, as well as for complying with the laws, requirements, or procedures of each country listed on such itinerary. With this in mind, we also encourage you to contact the appropriate consulate, embassy, or other governmental authority well in advance of travel to ensure applicable requirements are understood.
Customers who intended to transport a child under two (2) years of age as a Lap Child but were required to purchase a ticket as a result of being unable to show proof of age may submit proof of age by email and request a refund. Be sure to attach government-issued identification for the child (e.g., passport, birth certificate, government-issued photo identification card) and provide the confirmation number of the ticket purchased for the child.