Transferable Flight Credit™
Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. No action is required on your part! If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use.
It will take us some time to update our systems with this new policy. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Please pardon our dust while we make this change!
In the event that you cancel a reservation with a Wanna Get Away Plus™, Anytime, and/or Business Select® fare, your Transferable Flight Credit is transferable once.
Watch the video below to see how Transferable Flight Credit works.
Still have questions? Read more about Transferable Flight Credit.
Transferable Flight Credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. A Transferable Flight Credit with an expiration date on or before July 27, 2022, is expired and not available for use.
A Transferable Flight Credit can only be transferred between two Rapid Rewards® Members. See more benefits of being a Rapid Rewards Member.
To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com®. Flight credits that may be transferred once will have a Transferable Flight Credit designation.
Click ‘Transfer to someone else’ while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. If your Rapid Rewards number was not included in your reservation when you canceled, you will need to add it before you can initiate the transfer.
Log in to your Rapid Rewards account and click on the Payment tab. Click ‘flight credit lookup’ to find the flight credit. Then click the link to ‘Add to My Account’ on your flight credit.
You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to.
Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed.
Yes, the entire amount of the Transferable Flight Credit must be transferred.
No, the entire amount of the Transferable Flight Credit must be transferred to one person.
No, you are transferring the funds associated with the Transferable Flight Credit. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference.
Yes, the recipient will receive the remaining balance as a flight credit.
If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket.
Yes, with a few specific rules for each channel:
- SWABIZ® Transferable Flight Credits can be transferred on Southwest.com and, swabiz.com. The transfers must be to other employees within the organization
- SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization.
- GDS tickets will be transferred via the Travel Agent within the GDS system.
Customers who purchased Anytime and Business Select fares prior to May 17, 2022, and canceled on or after May 17, 2022, are eligible to receive a Transferable Flight Credit.
Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight.
If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchaser’s account. If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees.
Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away® or Wanna Get Away Plus™ award travel reservations: if you do not cancel your reservation at least 10 minutes before the flight’s original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation.
For Anytime or Business Select® award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards® account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use.
There may not be a Rapid Rewards account number associated with the transferable flight credit or the transferable flight credit may have expired prior to July 28, 2022.
Go to Southwest.com and sign up to be a Member of our Rapid Rewards program.
Click here to begin. Sign up for Rapid Rewards today.
Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account.
- The flight credit may have expired prior to July 28, 2022
- The recipient’s information provided may not match the Rapid Rewards account information
- The flight credit may not be associated with the original owner’s Rapid Rewards account and therefore cannot be transferred until that step is complete
Both you and the recipient will receive a confirmation email.