30 minutes prior to scheduled departure time: We may begin boarding as early as 30 minutes prior to your flight’s scheduled departure time. We encourage all passengers to plan to arrive in the gate area no later than this time.

10 minutes prior to scheduled departure time: All passengers must obtain their boarding passes and be in the gate area available for boarding at least 10 minutes prior to your flight’s scheduled departure time. If not, Southwest may cancel your reserved space, and you will not be eligible for denied boarding compensation.

If you do not plan to travel on your flight: In accordance with Southwest’s No Show Policy, if you are not planning to travel on any portion of this itinerary, please cancel your reservation at least 10 minutes prior to the scheduled departure of your flight. Customers who fail to cancel reservations for a Wanna Get Away or Wanna Get Away Plus fare segment at least ten (10) minutes prior to travel and who do not board the flight will be considered a no show, and all remaining unused Wanna Get Away funds will be forfeited. All remaining unused Business Select and Anytime funds will be converted to flight credit for the originally ticketed Passenger only. If you no show your reward travel reservation, the points will be redeposited to the purchaser’s Rapid Rewards account. Any taxes and fees associated with your reward travel reservation will be held for future use in the form of flight credit under the name of the traveler(s).

Travel information overview