Q: Does the Express Lane allow me to bypass security screening?

No , the Express Lane is simply a dedicated lane that may be faster than the other security lanes. All Customers must go through the security screening process.

Q: Am I required to use the Priority Lanes and Express Lanes?

No. If you p urchased a Business Select or an Anytime fare, or are an A-List or A-List Preferred Member, you have the choice to use the Priority Lane or Express Lane.

Question 1

What are Priority and Express Lanes?

Accepted Answer

Priority Lane and Express Lane are dedicated lanes meant to speed our Business Select®, Anytime, A-List, and A-List Preferred Members through check-in and security lines. Priority Lanes are located at our check-in counters and Express Lanes are at security checkpoints at participating airports.

The following international airports have Priority Lanes available at the check-in counter: Aruba (AUA), Montego Bay (MBJ), Nassau (NAS), Punta Cana (PUJ), and San Jose del Cabo (SJD).

Cancun (CUN) and Punta Cana (PUJ) have Express Lanes at the security checkpoint.

Question 2

How will I know which lane to enter?

Accepted Answer

The Priority Lane will be indicated with signs within the Southwest check-in area. Look for “Priority Lane” signs.

For Express Lane access at security, look for sign(s) or ask an airport agent if you need further assistance.

Question 3

Is there a fee to use Priority Lanes and Express Lanes?

Accepted Answer

No. Access to Priority Lanes and Express Lanes is a perk of A-List and A-List Preferred Memberships and purchasing Business Select and Anytime fares.

Question 4

Does the Express Lane allow me to bypass security screening?​

Accepted Answer

No, the Express Lane is simply a dedicated lane that may be faster than the other security lanes. All Customers must go through the security screening process.

Question 5

What credentials will I need to show to access the Priority Lanes and Express Lanes?

Accepted Answer

Customers must show their boarding pass indicating they are traveling on a Business Select or Anytime fare, or that they are an A-List or A-List Preferred Member.

Question 6

Am I required to use the Priority Lanes and Express Lanes?

Accepted Answer

No. If you purchased a Business Select or an Anytime fare, or are an A-List or A-List Preferred Member, you have the choice to use the Priority Lane or Express Lane.