Southwest.com account login and password support
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Your password is unique to your account and is designed to protect your account from unauthorized use. Accordingly, your password should be guarded and not provided to anyone. It's important to keep your password secure as we're not responsible for lost, stolen, or otherwise disclosed passwords. We won’t replace points that are generated or redeemed as a result of unauthorized password activity.
Strong passwords typically contain the following criteria: at least one lowercase letter, at least one capital letter, and are 10+ characters in length.
Certain special characters are allowed, but the first character of the password must be a letter or a number.
Yes, there is a small set of very common words that are prohibited from being part of your password such as “password” and “12345.” If you get an error message when you try to enter your password stating that you cannot use a particular word, please try a new password that does not contain the prohibited word.