Redeem Rapid Rewards® points
The number of points needed for a reward flight depends on the fare. Reward pricing can vary based on destination, time, day of travel, demand, fare type, point redemption rate, and other factors and is subject to change at any time until the booking is confirmed. The same Rapid Rewards rules and regulations that apply to domestic flights will apply to international flights. Please be aware that reward travel is subject to taxes, fees, and other government or airport-imposed charges from $5.60 per one-way trip that you must buy with a credit card, flight credit, or Southwest® gift card. Applicable taxes, fees, and other government or airport-imposed charges can vary significantly based on your arrival and departure destination.
Special fares, such as military and government fares, are not eligible to be purchased with points. Other travel not eligible for redemption with points includes, but is not limited to, charter flights, group travel, Southwest Vacations® packages, Fun Jet Vacations, service-charges, reduced-rate, trade out, and travel purchased through a travel agent.
When you're a Rapid Rewards® Member, you can participate in the More Rewards program, where you can redeem points for merchandise, international flights operated by other airlines, hotel stays, gift cards, and rental cars.
Yes. If you're the Rapid Rewards Member and will be using your points, you'll need to make the reservation for the person traveling. A Passenger traveling on a ticket using points from another Member's account will not be allowed to make changes to the itinerary. The Passenger must contact you and you must make any necessary changes.
No. But keep in mind, you can book a one-way reservation using points and book your return using any other accepted form of payment or vice versa.
There are no blackout dates or seat restrictions for ticket purchases booked with points.
When traveling on reward travel, you’ll receive all fare product features except for earning Rapid Rewards points.
No, but you'll be required to pay taxes, fees, and other government or airport-imposed charges of at least $5.60 per one-way trip, which must be paid with a credit card, flight credit, or Southwest® gift card at the time of booking. Applicable taxes, fees, and other government or airport-imposed charges can vary significantly based on your arrival and departure destination.
Yes. Reward travel will follow Southwest rules for the fare product purchased. If an increase in the fare is required to obtain a fare product that allows standby travel (Business Select®, Wanna Get Away Plus™, or Anytime), you must be present to approve the use of additional points for the increased cost. Learn more about same-day change and same-day standby.
When traveling on points, the ticket will be redeemed based on the one-way segment that was flown (origin-destination), and any remaining unused points for additional one-way segments will be returned to your account. Please allow up to four days for any unused points to post back to the original account.
If you make a change to your reservation that results in an increase of the fare and/or upgrade to a higher fare product, you’ll be required to pay for the increase with additional Rapid Rewards points from the original Rapid Rewards account. If you do not have enough points in the original account, you may purchase additional Rapid Rewards points with a credit card and use those points to pay for your ticket.
The points will be redeposited in your account. Please allow up to four days after the date of the last flight in the reservation. If the reservation needs to be rebooked, you’ll be required to do so at the current available fare.