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Employee Quotes

“From the day I started my career at Southwest Airlines, I haven’t looked back. Here at Southwest, I feel like I’m part of a family.”


“On every trip I work, I learn something new. It may be about our overnight destination or a trick to make our job easier and more efficient. This job brings a smile to my face everytime I come to work.”

Cecil Medina
First OfficerOrlando, Florida

Although raking leaves with your dad doesn’t typically fall into the category of life-changing events, First Officer Cecil Medina was in the middle of yard work when his dad first asked where he wanted to go to college. His father’s next question was: “How are you going to pay for it?” The unexpected reality check was the start of a journey that would lead Cecil to the Air Force Academy and eventually to Southwest Airlines.

Read more about Cecil.

Employee Success Stories

"There is never a dull moment — something new is happening every day! My Coworkers are always happy and ready to help out.”

“Southwest allows you the freedom to be yourself. We are a unique group of individuals brought together for the purpose of one main goal, which keeps us driven to exceed.”

“It's incredible that we are given the opportunity to serve others on behalf of Southwest's noble cause: The opportunity to work with incredible and talented Coworkers, the opportunity to enjoy the best Leadership of any public company, and the opportunity to provide Positively Outrageous Customer Service every day out of LUV for our Customers and our Southwest Family.”

“I'm blessed with a career that allows me to collaborate with some of the best marketers in the industry as we work together toward the common goal of creating demand for the Southwest brand.”

Rapid Rewards Last Activity Date

Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.

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