You’ve landed here because airtran.com is no longer available. As we move toward the completion of the AirTran and Southwest brand integration at the end of 2014, we want to welcome you into the Southwest family and help address any outstanding questions that you might have related to previously booked travel on AirTran between now and December 28, 2014. If you can’t find the answer to your question on this page or in our FAQs, feel free to reach out to us at 1-800-I-FLY-SWA (1-800-435-9792).
Great reasons to fly Southwest
We’re so glad you’re here, and hope you will continue to consider Southwest as your number one option for air travel. Your first two bags fly free* on Southwest flights, even your golf bags and skis, and we also charge no change fees** if you need to modify your travel plans. These benefits, coupled with our renowned Customer Service, comfortable aircraft cabins, and over 3,400 daily flights to more than 90 destinations are just a few of the many reasons why folks choose to fly Southwest again and again. We hope to see you onboard one of our flights very soon!
*1st and 2nd checked bags. Weight and size limits apply. **Fare difference may apply.
A+ Rewards transition to Rapid Rewards®
We have transferred your A+ Rewards account history and any A+ Rewards Credits that had not expired as of November 1, 2014 into your Rapid Rewards account. If we were unable to identify a Rapid Rewards account for you when the A+ Rewards Program ended, we created a Rapid Rewards account for you and converted your active A+ Rewards Credits to Rapid Rewards® Points at 1,200 points per credit.
We appreciate your patience as we worked hard to deliver the best Member experience possible. The conversion process is now complete, so you may log in to your Rapid Rewards account to update your account information, view your account history, set your travel and communication preferences, print your Membership card, and view your available promotions. All Rapid Rewards Rules and regulations apply, please visit southwest.com/rrterms for more information. Visit rewardsfarther.com to learn more about the transition.