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If you need to book, change, or cancel your trip, the quickest way is by using our self-service features on Southwest.com® or visiting our Help Center
All numbers listed below are toll-free unless otherwise noted. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline.
Customer Service
Calling from United States 1-800-I-FLY-SWA (1-800-435-9792)
1-800-VAMONOS (1-800-826-6667) (En español)
Calling from Aruba 588-2900
Calling from Bahamas 1-855-202-3403
1-855-202-3402 (En español)
Calling from Belize 0-800-0078684
0-800-247-5463 (En español)
Calling from Costa Rica 0-800-012-1916
0-800-012-1917 (En español)
Calling from Dominican Republic 1-800-751-9039
1-800-751-9038 (En español)
Calling from Grand Cayman 1-844-670-7914
1-844-670-7990 (En español)
Calling from Jamaica 1-800-425-8130
1-800-425-8089 (En español)
Calling from Mexico 800-083-1179
800-083-1178 (En español)
Southwest Vacations 1-800-243-8372
Existing Hotel Reservations 1-888-850-3958
1-866-938-1297 (En español)
Teletypewriter (TTY) 1-800-533-1305
Automated Flight Information 1-888-SWA-TRIP (1-888-792-8747)
All numbers listed below are toll-free unless otherwise noted. Additionally, not all international phone numbers will work with mobile or pay phones and may require a landline.
Customer Service
General Customer Service 1-800-I-FLY-SWA (1-800-435-9792)
Baggage - General Questions 1-800-I-FLY-SWA (1-800-435-9792)
Articles Left at TSA Checkpoint 1-866-289-9673 or tsa.gov
Rapid Rewards Customer Service 1-800-445-5764
Public Relations & Media Relations 214-792-4847 (toll number)