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A Security Document is a document containing your confirmation code, name, and flight information, and it confirms that you are holding a reservation. A Security Document may be provided to assist you in passing through a TSA Security Checkpoint. It does not serve as a boarding pass. It is issued in place of a boarding pass when circumstances warrant.
Once you arrive at the airport, in order to board the plane, you will need to obtain your boarding pass from either the ticket counter or departure gate. If you choose to obtain your boarding pass at the departure gate, your Security Document will assist you in passing through TSA Security.
Due to security measures and Southwest Airlines policies and procedures, you sometimes may not be able to obtain a boarding pass before reaching the departure gate. In such cases, the a Security Document allows you to proceed through the TSA Security Checkpoint to the departure gate to obtain your boarding pass.
An Enhanced Security Document is a document that allows you to pass through the TSA Security checkpoint without a boarding pass, and saves your boarding position. An Enhanced Security Document is typically issued in place of a boarding pass when a reservation requires manual processing by an airport Employee, such as when you need to exchange your ticket, verify age, or fill out paperwork at the airport prior to receiving a boarding pass.
An Enhanced Security Document assigns a boarding position and assists you in passing through the TSA Security checkpoint, but does not allow you to board your flight. You must still stop at the ticket counter or departure gate to obtain a boarding pass.
A boarding pass assigns your boarding position and serves as your final document for passing through TSA Security and for boarding the aircraft.
You can obtain or reprint a Security Document at the airport at a kiosk (where available) or at the ticket counter.
You have the option to print a new Security Document at anytime on southwest.com by using the online checkin option. Otherwise, you can stop at a kiosk (where available) or ticket counter once you arrive at the airport.
A Security Document itself does not permit access to priority lanes. However, if you are traveling on Business Select or are an A-List card holder, you will be able to use your Enhanced Security Document to access priority lanes (where available).
No. Your boarding pass serves as your final document to pass through TSA Security and board your flight.