Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.
Southwest® has partnered with Booking.com™, the world leader in booking accommodations online. We guarantee the best prices for every type of property, from small, family-run bed and breakfasts to vacation rentals on the beach, and five-star luxury suites. Known for our Customer Service, we want to connect People to what’s important in their lives through our friendly, reliable, and low cost lodging options.
Southwest cares about your peace of mind. In the event that your flight itinerary has been disrupted by an event that does not qualify as a Force Majeure Event as defined in the Southwest Airlines Co. Contract of Carriage (such flight disruption, herein defined as the “Flight Disruption”), you may be eligible for a full or partial refund of your unused accommodation, ground transportation, and activities arrangements booked for the same trip through Southwest Vacations or southwesthotels.com. For more details, please visit our Frequently Asked Questions section to learn more about our Flight Disruption Policy. Flight itineraries with an original scheduled departure date on or after June 1, 2019 may be eligible for the Flight Disruption Policy.