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  • Start packing! Every ticketed Customer’s first two checked bags are free First and second checked bags. Weight and size limits apply. 

    We’re not here to hold you back from packing the essentials, plus a little extra for the fun. And when it comes to carryon items, you can pack one bag plus one smaller, personal-type item.

    Detailed baggage information

  • Bring a carryon for free too, just make sure it meets the required dimensions

    You can bring one bag plus one smaller, personal type item. We limit bag dimensions to 10 x 16 x 24 inches. If your carryon does not fit the dimensions above we will be forced to check it at the gate. It will be safely stowed below the aircraft for the duration of your flight, and you will pick it up at baggage claim, not the gateAssistive devices and strollers may be claimed at the gate/jetbridge.  , upon arrival to your final destination.

    View carryon policy

  • Check in 24 hours before your flight

    We will also assign your boarding position at this time. We recommend checking-in on our Southwest® app or on our website.

    Check in

  • Don’t want to worry about check-in? We can do it for you!

    Starting from $15 one-way, EarlyBird Check-In® will automatically check you in and assign your boarding position prior to our traditional check-in time.

    Add EarlyBird

  • Plan your airport arrival time

    Plan how far in advance you should arrive at the airport for both your outbound and return flights. Make sure you also know your airport's available products and services.

    View airport information

  • Let us know ahead of time if you need to make a change

    Things come up and we understand. That’s why we don’t charge you a change fee. We ask that you contact us via telephone at 1-800-I-FLY-SWA® (1-800-435-9792) or online to make changes at least 10 minutes prior to your flight in order to avoid our No Show Policy. Assistive devices and strollers may be claimed at the gate/jetbridge.  

    Manage my flight

  • Download the Southwest app to enjoy free inflight movies and on-demand content

    Please download the Southwest app before arriving to the airport so you can enjoy free movies and on-demand content onboard. Our other entertainment options like free messaging, free live TV, free music and web browsing (with paid WiFi access***) do not require the Southwest app.

    Download for iOS®

    Download for Android™

Rapid Rewards Last Activity Date

Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.

Learn More About Rapid Rewards Program Last Activity Date