BIG NEWS FOR 2024
5 ways
Rapid Rewards® is about to get even better.
Check out the exciting updates we’re making to the program:
Redeem with Cash + Points.
Cash + Points. Members will have the option to pay for their flight with a combination of cash and points, starting with as few as 1,000 points.1
Starts spring 2024
Your credit card spend will get you to tier status 2X faster.
We’re cutting the spend requirement for our TQP bonus in half! Get 1,500 tier qualifying points (TQPs) towards A-List and A-List Preferred with every $5000 spent2 (previously $10,000) on your Rapid Rewards Premier, Premier Business, Priority, or Performance Business Credit Card.
Starts 1/1/2024
Fewer flights to get A-List status.
Getting to A-List status is about to get a lot easier. Starting on January 1, 2024, you'll need to fly only 20 one-way qualifying flights3 (or earn 35,000 tier qualifying points)4 in a calendar year to earn A-List status-and all the perks that come with it (see all A-List benefits below).
Starts 1/1/2024
And fewer to get to A-List Preferred.
Getting A-List Preferred status is also getting easier. Starting January 1, 2024 you’ll need only 40 one-way qualifying flights3 (down from 50 flights, previously) or 70,000 tier qualifying points4 to earn A-List Preferred status. That comes with everything from priority boarding5 to free Inflight Internet,6 and lots more (see all A-List Preferred benefits below).
Starts 1/1/2024
Plus, A-List Preferred Members now get two FREE premium drinks.
Members with A-List Preferred status now can receive up to two complimentary premium drinks per flight.7
(as of 11/6/2023)
Cheers!
Download the Southwest® app
That’s what’s coming. Here’s what you already get with tier status:
A-List perks
- Priority boarding
- 25% earning bonus on qualifying flights
- Same-day change5
- Same-day standby5
- Priority check-in and security lane access4
- Dedicated Member phone line
A-List Preferred perks
- Priority boardingRefundable, as long as you cancel your reservation at least ten (10) minutes prior to the scheduled departure of your flight. If you cancel, you’re eligible to receive 100% of your ticket value as a refund to your original form of payment. A Southwest flight credit from a previous reservation that are applied toward a Business Select or Anytime Fare will be refunded as a flight credit.
- 100% earning bonus on qualifying flights4
- Same-day change3
- Same-day standby
- Priority check-in and security lane access
- Dedicated Member phone line
- Free Inflight Internet
FAQs
For more details about the upcoming changes to Rapid Rewards, check out the FAQs below
| Starting November 6, 2023 | A-List Preferred status includes up to two complimentary premium drinks per flight7, added directly to their mobile boarding passes. |
|---|---|
| January 1, 2024 | We're reducing the number of tier qualifying flights required for tier status in a calendar
year:
|
| January 1, 2024 | We're reducing the number of tier qualifying flights
required for tier status in a calendar
year:
|
| Spring 2024 | Cash + Points: Rapid Rewards Members will have the option to pay for their flight with a combination of cash and points1, starting with as few as 1,000 points. |
At Southwest, we continually strive to bring more value to the Rapid Rewards program. The goal of these changes is to deliver more flexibility, simplicity, and value for each of our Members.
| Drink Coupons for A-List Preferred Members | Starting: 11/6/2023: A-List Preferred Members will receive up to two complimentary premium drinks on every flight for the entirety of earned tier status. | ||
|---|---|---|---|
| 2023 | 2024 | ||
| Reducing tier qualifying flight requirements | A-List Preferred status qualification: 50 flights or 70,000 TQPs | A-List Preferred status qualification: 40 flights3 or 70,000 TQPs4 | |
| A-List status qualification: 25 flights or 35,000 TQPs | A-List status qualification: 20 flights3 or 35,000 TQPs4 | ||
| More TQPs on qualifying credit card spend | 1,500 TPQs per $10,000 in Chase Rapid Rewards Credit Card spend Applicable to: Southwest Rapid Rewards Premier, Priority, Premier Business, and Performance Business Credit Cards. |
1,500 TPQs per $5,0002 in Chase Rapid Rewards Credit Card spend Applicable to: Southwest Rapid Rewards Premier, Priority, Premier Business, and Performance Business Credit Cards. |
|
| Cash + Points | Not available | Coming in Spring 2024: Members will have the option to pay for their flight with a combination of cash and points, starting with as few as 1,000 points.1 | |
Drink coupons for A-List Preferred Members:
We're making it easier for our Members to reach A-List Preferred status and rewarding them with new benefits such as up to two digital premium drink coupons per flight leg for the entirety of earned tier status. Customers purchasing Business Select fares® will continue to receive one premium drink per flight delivered on both printed and mobile boarding passes.
No. Customers can receive a maximum of two premium drink coupons per flight. An A-List Preferred Member who purchases a Business Select fare will receive a maximum of two coupons per flight leg.
Drink coupons are digital now and will show on A-List Preferred Members' mobile boarding passes. Each digital drink coupon expires at the end of drink service on the fight. Supported interfaces include Apple Wallet, Google Wallet, Southwest app (Android and iOS), and the Southwest.com mobile site.
We'll continue accepting unexpired paper drink coupons until their expiration date.
No, flights traveling 175 miles or less serve only water. Premium drink service on flights of 176 miles or more may be limited at Southwest's discretion.
On flights that are not eligible for a digital boarding pass, a physical boarding pass may be shown onboard to demonstrate A-List Preferred status and premium drink eligibility.
Lowering flight requirements for tier status:
No, the enhancement only applies to the flight requirement.
No, the new reduction only applies to A-List and A-List Preferred status qualifications.
More (TQPs) on credit card purchases:
A tier qualifying point (TQP) is any Rapid Rewards point that counts toward A-List or A-List Preferred status. TQPs can be earned with Southwest flights or through spending using the Southwest Rapid Rewards™ Premier, Priority, Premier Business, and Performance Business Credit Cards from Chase.
No, tier qualifying points only count toward A-List or A-List Preferred status.
Cash + Points:
Cash + Points will let Rapid Rewards Members pay for a flight with a combination of cash and Rapid Rewards points. Members will be presented with up to five pre-selected options for redemptions—starting with as few as 1,000 points.
Yes, Members may use Cash + Points to book someone else's ticket.
Cash + Points bookings won't earn Rapid Rewards points, tier qualifying points for A-List or A-List Preferred status, or Companion Pass qualifying points.
Flights paid for with Cash + Points will count toward a Member's qualifying one-way flights for A-List, A-List Preferred, or Companion Pass status when flown. Cash + Points bookings won't earn Rapid Rewards points, tier qualifying points for A-List or A-List Preferred status, or Companion Pass qualifying points.
No. Members can't use Cash + Points to pay for Southwest Vacation packages.
1Cash + Points: Cash + Points will allow Rapid Rewards® Members to combine points with other eligible
forms of payment to purchase flights, starting in the spring of 2024. Not all Customers will see Cash +
Points as an available payment option during the initial rollout. Cash + Points bookings will not earn
Rapid Rewards points, tier qualifying points (TQPs) for A-List or A-List Preferred status, or Companion Pass®
qualifying points.
2Rapid Rewards Credit Card holders can earn more tier qualifying points on credit card purchases: Tier qualifying points earned through spending using the Southwest Rapid Rewards™ Premier Credit Card, Rapid Rewards Premier Business Credit Card, Rapid Rewards Priority Credit Card, and the Rapid Rewards Performance Business Credit Card will count toward A-List/A-List Preferred qualification based on when they are posted to your Rapid Rewards account and NOT based on spending date. The points post to your account after your statement closing date, which will be different for each Customer. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC. JPMorgan Chase Bank, N.A. Member FDIC SOUTHWEST RAPID REWARDS PROGRAM INFORMATION The Southwest Rapid Rewards Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest® flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and is subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember's Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.
3Reducing the number of tier qualifying flights required for A-List1 and A-List Preferred2 status in a calendar year: Tier qualifying flights are revenue flights purchased and flown.
4Tier qualifying points are earned from revenue flights during the qualifying year or through select Rapid Rewards® Credit Cards from Chase and are exclusive of bonuses or promotions.
5A-List status 1Points can be earned from (a) qualifying flights booked and flown through Southwest® or (b) through qualifying purchases with our Rapid Rewards® partners. Qualifying flights include flights paid entirely with dollars, Southwest LUV Vouchers®, gift cards, or flight credits, and with no portion of the purchase price paid for with Rapid Rewards points. 2Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight. You and Passengers on your reservation will still need to check in within 24 hours of scheduled departure to retrieve your boarding passes. Some restrictions apply. These restrictions include, but are not limited to, your reservation must be booked 36 hours prior to scheduled departure, and on group travel itineraries, priority boarding will only apply to A-List and A-List Preferred Members. 3Qualifying flights include flights booked and flown through Southwest and flights paid entirely with dollars, Southwest LUV Vouchers, gift cards or travel funds, and with no portion of the purchase price paid for with Rapid Rewards points. 4Priority Lane and Express Lane, where available. 5Free same-day change/standby Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away® fares are not eligible for free same-day change. Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List, and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member. A-List Preferred status: 1Points can be earned from (a) qualifying flights booked and flown through Southwest® or (b) through qualifying purchases with our Rapid Rewards® partners. Qualifying flights include flights paid entirely with dollars, Southwest LUV Vouchers®, gift cards, or flight credits, and with no portion of the purchase price paid for with Rapid Rewards points. 2Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight. You and Passengers on your reservation will still need to check in within 24 hours of scheduled departure to retrieve your boarding passes. Some restrictions apply. These restrictions include, but are not limited to, your reservation must be booked 36 hours prior to scheduled departure, and on group travel itineraries, priority boarding will only apply to A-List and A-List Preferred Members. 3Free same-day change/standby Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away® fares are not eligible for free same-day change. Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List, and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member. 5Priority Lane and Express Lane, where available. 6Available only on WiFi-enabled aircraft.
7Drink coupons for A-List Preferred Members: On flights traveling 176 miles or more, A-List Preferred Members receive up to two complimentary premium drinks per leg. Flights traveling 175 miles or less only serve water. Drink coupons are subject to availability. Service may also be limited at Southwest's discretion. This coupon has no cash value. Drink coupon is void if altered, sold, purchased, brokered, or bartered. Non-exchangeable for other goods or services. Southwest Airlines® reserves the right to discontinue its drink coupon program at any time. Coupon is invalid after expiration date and will not be updated or replaced. Must be 21 years of age or older to consume alcoholic beverages. Alcohol purchased with drink coupons must be consumed onboard the aircraft. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
2Rapid Rewards Credit Card holders can earn more tier qualifying points on credit card purchases: Tier qualifying points earned through spending using the Southwest Rapid Rewards™ Premier Credit Card, Rapid Rewards Premier Business Credit Card, Rapid Rewards Priority Credit Card, and the Rapid Rewards Performance Business Credit Card will count toward A-List/A-List Preferred qualification based on when they are posted to your Rapid Rewards account and NOT based on spending date. The points post to your account after your statement closing date, which will be different for each Customer. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC. JPMorgan Chase Bank, N.A. Member FDIC SOUTHWEST RAPID REWARDS PROGRAM INFORMATION The Southwest Rapid Rewards Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest® flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and is subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember's Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.
3Reducing the number of tier qualifying flights required for A-List1 and A-List Preferred2 status in a calendar year: Tier qualifying flights are revenue flights purchased and flown.
4Tier qualifying points are earned from revenue flights during the qualifying year or through select Rapid Rewards® Credit Cards from Chase and are exclusive of bonuses or promotions.
5A-List status 1Points can be earned from (a) qualifying flights booked and flown through Southwest® or (b) through qualifying purchases with our Rapid Rewards® partners. Qualifying flights include flights paid entirely with dollars, Southwest LUV Vouchers®, gift cards, or flight credits, and with no portion of the purchase price paid for with Rapid Rewards points. 2Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight. You and Passengers on your reservation will still need to check in within 24 hours of scheduled departure to retrieve your boarding passes. Some restrictions apply. These restrictions include, but are not limited to, your reservation must be booked 36 hours prior to scheduled departure, and on group travel itineraries, priority boarding will only apply to A-List and A-List Preferred Members. 3Qualifying flights include flights booked and flown through Southwest and flights paid entirely with dollars, Southwest LUV Vouchers, gift cards or travel funds, and with no portion of the purchase price paid for with Rapid Rewards points. 4Priority Lane and Express Lane, where available. 5Free same-day change/standby Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away® fares are not eligible for free same-day change. Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List, and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member. A-List Preferred status: 1Points can be earned from (a) qualifying flights booked and flown through Southwest® or (b) through qualifying purchases with our Rapid Rewards® partners. Qualifying flights include flights paid entirely with dollars, Southwest LUV Vouchers®, gift cards, or flight credits, and with no portion of the purchase price paid for with Rapid Rewards points. 2Boarding positions will be automatically reserved for you and the Passengers on your reservation 36 hours prior to the flight. You and Passengers on your reservation will still need to check in within 24 hours of scheduled departure to retrieve your boarding passes. Some restrictions apply. These restrictions include, but are not limited to, your reservation must be booked 36 hours prior to scheduled departure, and on group travel itineraries, priority boarding will only apply to A-List and A-List Preferred Members. 3Free same-day change/standby Same-day change: On the day of travel, you can switch free of airline charges to another flight with space available departing on the same calendar day between the same origin airport and destination airport as your original flight. Wanna Get Away® fares are not eligible for free same-day change. Same-day standby: You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web. You will receive a message based on the contact preference selected during booking if you are cleared on the flight. For both same-day change and same-day standby, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. If using the app or mobile web for standby, you must list your name 30 minutes ahead of scheduled departure. You will be required to pay any government taxes and fees associated with these itinerary changes, but refunds will be provided. Your original boarding position is not guaranteed. Southwest Business Customers booked through travel agencies may need to see a Southwest agent at the airport for both a same-day change or standby listing. See Southwest.com/standby for more details. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List, and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member. 5Priority Lane and Express Lane, where available. 6Available only on WiFi-enabled aircraft.
7Drink coupons for A-List Preferred Members: On flights traveling 176 miles or more, A-List Preferred Members receive up to two complimentary premium drinks per leg. Flights traveling 175 miles or less only serve water. Drink coupons are subject to availability. Service may also be limited at Southwest's discretion. This coupon has no cash value. Drink coupon is void if altered, sold, purchased, brokered, or bartered. Non-exchangeable for other goods or services. Southwest Airlines® reserves the right to discontinue its drink coupon program at any time. Coupon is invalid after expiration date and will not be updated or replaced. Must be 21 years of age or older to consume alcoholic beverages. Alcohol purchased with drink coupons must be consumed onboard the aircraft. All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.
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