Mobile Boarding Pass

Southwest Airlines Right at Your Fingertips:
Introducing Mobile Boarding Pass

Southwest has launched the use of Mobile Boarding Pass, an electronic document that enables Customers to pass security and board the aircraft just by using their mobile device. We are currently testing the functionality in select markets and will be coming to a city near you in 2014!

Where Is Mobile Boarding Pass Available?

At this time, mobile boarding passes are only available to passengers traveling on Southwest Airlines-operated flights originating out of Austin, TX (AUS), Dallas Love Field (DAL), and Houston Hobby (HOU) as part of a pilot program. They are not currently available to passengers traveling on AirTran-operated flights and/or international flights. In the future, we plan to expand the mobile boarding pass option throughout our network.

How Does It Work?

You can request to recieve your boarding pass through email or sent via text message while checking in for your flight. See below for a detailed description of both delivery methods:

  1. EmailMobile Boarding Pass on an iPhone
    After checking in you can choose to have a mobile-optimized email containing your boarding pass sent to you. If you have your email synced with your phone, you will then be able to view it right on your device and have it saved in your inbox. If you have multiple boarding passes you will receive a separate email for each pass.
  2. Text Message
    After checking in you can choose to receive a text with a link to your mobile boarding pass sent to you.
    Tap on the link to view your boarding pass in a new browser window on your phone.  If you have multiple boarding passes you will receive a separate text message for each pass. Be sure to save your mobile boarding pass(es) to your photo gallery by tapping on the orange ‘Save Image to Photos’ button. Your boarding pass will then display in a pop up and then follow the directions to tap and hold on the image to save to your photos gallery.

 

For security purposes, please choose one of the above options an hour prior to the flight departure.

Note: You may need to brighten your screen light in order for the scanner to be able to read the barcode on your mobile boarding pass.

To learn more about Mobile Boarding Pass, visit our FAQs page.

 

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