Baggage

Quick Information

Click here for more information on baggage policies for shared itineraries.

Maximum weight is 50 pounds and maximum size is 62 inches (length + width + height) per check piece of luggage. Effective for tickets purchased on or after December 15, 2012, for travel on or after February 13, 2013, overweight items from 51 to 100 pounds and oversized items in excess of 62 inches but not more than 80 inches will be accepted for an overweight and oversize baggage fee of $75 per item. For tickets for travel before February 13, 2013, or for tickets purchased prior to December 15, 2012, overweight and oversize baggage fee is $50 per item. Full details.

Quick Information

Carryon items are limited to one bag plus one smaller, personal-type item. Southwest Airlines limits carryon bag dimensions to 10x16x24 inches. All Customers and Employees and their items are subject to a thorough physical search. Full details.

Quick Information

Southwest Airlines accepts small vaccinated domestic cats and dogs. All in-cabin pets must be carried in an appropriate carrier, as indicated below and are subject to a $75 Pet Fare each way per pet carrier. The pet carrier counts as either a carryon item or a personal item. For more information on taking your pet, click here.

Shared itineraries, or AirTran-only itineraries booked through Southwest channels, cannot be purchased for Pets. Learn More

Quick Information

Southwest Airlines Cargo provides expedited air cargo services for Customers who need fast, friendly, and reliable service. We are unique to the air cargo industry thanks to our People, who consistently provide exceptional Customer Service, and our flight schedule, which is unmatched allowing for expedited delivery to destinations. Please visit SWACargo for more information.

Quick Information

If you’ve left an item onboard the plane, please notify a Southwest Airlines Customer Service Agent before leaving the airport so he or she can try to retrieve your item.  If you have left the airport, you will need to file a lost item report.  We will make every effort to locate your item and return it to you.  You will be contacted via email and/or phone within 30 days if we are able to locate your item.

If you were traveling on a shared itinerary, contact the Operating Carrier where the item was lost. Contact Southwest Airlines about a missing item. Contact AirTran Airways about a missing item.