Full exchange of cabin air with fresh, outdoor air and HEPA filtered air every 2-3 minutes. Face coverings required.
All travelers aged 18 and older are required to create and complete a Safe Travels account prior to departure.
There are several additional elements required in order to complete your Safe Travels account. View more details
All passengers age five and older who show proof of a valid negative COVID-19 PCR test from a State of Hawaii approved Trusted Testing Partner taken within 72 hours of boarding the last flight of their journey to Hawaii will not be subject to the State of Hawaii’s 10-day traveler quarantine rule. COVID-19 testing partners & pricing View more details
The Island of Maui may require a second valid, negative COVID-19 PCR test to be taken upon arrival in order to avoid the 10-day traveler quarantine rule. This test will be administered at the airport by the county officials.
All travelers must download the AlohaSafe Alert App on their mobile phone before departing for Maui. If a traveler attempts to do so on arrival, it will be too late and quarantine will be required. View more details
To bypass the mandatory 10-day quarantine when traveling through Hawaii please understand the county-imposed rules.View more details
In partnership with the State of Hawaii, Southwest® is offering Hawaii Pre-Clear, which allows eligible Customers to be cleared at their departure gate and bypass Safe Travels Hawaii airport screening upon arrival in Hawaii.*
To qualify for Hawaii Pre-Clear, please complete the State of Hawaii’s travel requirements as listed in the above sections. Once these items are complete, please have your Safe Travels QR code ready and see a Southwest Agent at your gate for screening. For more information on Hawaii Pre-Clear, see our FAQ.
*Customers on flights to Kona (KOA) and unaccompanied minors are ineligible for Hawaii Pre-Clear. The Hawaii Pre-Clear processing will close 30 minutes prior to your departure. The state of Hawaii reserves the right to re-screen or validate the screening of any passenger.
After completing the Safe Travels application, you will receive a QR code via email.
If your first stop is Honolulu, you will receive two QR codes.
Hawaii Pre-Clear is a new benefit for our passengers traveling from our California gateways. Eligible Customers have the opportunity to be pre-cleared at their final departure gate and be eligible to bypass airport screening upon arrival in Hawaii.
To be considered for the Hawaii Pre-Clear convenience, make sure you have met each of the Hawaii travel requirements, and have your Safe Travels QR code ready when you travel.
After completing the Hawaii travel requirements, you will receive a QR code via email from firstname.lastname@example.org (one code per each stop in Hawaii). Be sure to have that QR code and your identification ready to present to a friendly Southwest Agent at your departure gate. Once your State-of-Hawaii approved account has been verified by a Southwest representative, you will receive a Southwest-branded Pre-clear wristband allowing you to bypass airport screening upon arrival in Hawaii.
We also recommend you bring a paper copy of your negative COVID-19 test result and other required documentation to carry with you as you travel in the event there is an issue with clearance upon your arrival, or during your stay, in Hawaii.
Each adult aged 18 or older must have a unique account and QR code. Each child or dependent must be listed on one of the guardian(s) accounts.
At this time, Southwest is only pre-clearing Customers who have uploaded an approved negative COVID-19 test. All other exemptions will be screened upon arrival in Hawaii. As well, Customers on flights to Kona (KOA) and unaccompanied minors are ineligible for Hawaii Pre-Clear.
The Hawaii Pre-Clear processing will close 30 minutes prior to your departure. The state of Hawaii reserves the right to re-screen or validate the screening of any passenger.
Due to fast-changing government mandates and restrictions, this information is subject to change anytime and without notice. Depending on circumstances and travel itinerary, Passengers will be responsible for additional travel document requirements by destination.