Question 1

How do I check in online?

Accepted Answer

Beginning 24 hours prior to departure, from Southwest.com^® or the Southwest^® app, select “Check in.” Enter the confirmation number and first and last name of a Passenger on the itinerary, and click “Check in” (for desktop) or “Retrieve reservation” (for the Southwest app or mobile website).

Question 2

How can I locate my confirmation number?

Accepted Answer

Any upcoming reservations associated with your Rapid Rewards^® account will appear when you log in to your account via the following platforms:

desktop - Under “My upcoming trips”
Southwest app - At the top of the screen
mobile website - Under “My Trips”

The confirmation number for an upcoming reservation is displayed in green font when you click in to the reservation.

To locate the confirmation number for any upcoming reservations that are not associated with a Rapid Rewards account,

Search your inbox for emails from southwestairlines@ifly.southwest.com
Look for an email with a subject starting with “You’re going to...”
The confirmation number is in the subject line of the email and in the body of the email in green font.

Question 3

How early can I check in for my flight?

Accepted Answer

You can check in online beginning 24 hours before your flight.

Question 4

Do I need to check in online if I purchased EarlyBird Check-In®?

Accepted Answer

Boarding positions will be reserved for Customers with EarlyBird Check-In. That said, in order to pass through the security checkpoint, you will need to retrieve your boarding pass online or at the airport at your convenience as early as 24 hours prior to scheduled departure.