Inflight Entertainment and Internet

We offer movies, live and on-demand TV,¹ texting through iMessage and WhatsApp,² and music through iHeartRadio¹—all for free in our Inflight Entertainment Portal, right on your personal device. There are no app downloads or signups required. You can also purchase Internet for $8 all day, per device.³

¹ Due to licensing restrictions, on WiFi-enabled flights, Free Live TV and iHeartRadio may not be available for the full duration of the flight.
² Only allows access to iMessage and WhatsApp (must be downloaded before the flight).
³ Internet access for $8 a day, per device. In order to provide the best experience, we block access to certain high-bandwidth applications, websites, and video conferencing services, including, but not limited to, Netflix, HBO Max, Zoom, and Microsoft Teams. In consideration of the public environment onboard, we also block potentially offensive online content.

We do not have seatback screens or devices for rent.

We do not sell headphones onboard. Headphones are required whenever a Customer is listening to any audio.

We are excited to bring in-seat power to our aircraft beginning this year. Once installed, aircraft will feature USB-A and USB-C ports on each seat back. Be sure to charge your device before boarding while we work to bring this functionality to our fleet.

Internet coverage and some services may not be available for the full duration of your flight to or from our international destinations. We’ll let you know if or when we may temporarily pause service.

Most popular phones, tablets, and notebooks are compatible with our Inflight Entertainment Portal.

To provide the best experience, we block access to certain high-bandwidth applications, websites, and video conferencing services. In consideration of the public environment onboard, we also block potentially offensive content.

We are in the process of expanding supported devices to include movies and on-demand TV. Closed captioning can be enabled on iOS devices and browsers for our live TV channels and for select on-demand content.

1. Put your device in Airplane Mode with WiFi turned on.
2. Connect to the "SouthwestWiFi" network.
3. Follow the on-screen prompts in the pop-up or open your browser and go to www.southwestwifi.com.

Using the same supported device, launch your browser to return to the Inflight Entertainment Portal. Find the previously watched movie or TV show and click Watch Now.

Confirm that your device meets the minimum requirements to support the Inflight Entertainment Portal. Southwest is unable to provide technical support, but you may contact us by going to Southwest.com/Contact-Us to report any problems you had with your onboard experience.

We accept the following payment options:

• Credit Card
• PayPal
• Apple Pay

We're sorry if you didn't have a stellar internet experience, please reach out to us to let us know. You can reach us by visiting Southwest.com/Contact-Us.

The Inflight Entertainment Portal is supported on WiFi-enabled devices (802.11g/n) that meet the minimum requirements below. Browser support is limited to most recent version in addition to one previous version. Other devices and browsers may provide limited functionality.

Please note that utilizing privacy browser modes may impact product availability.