Q: How can I purchase a Southwest® Gift Card?

A Southwest g ift c ard can be purchased at S outhwest.com® or at approved retail locations.

Q: What denominations are available?

When purchasing directly from Southwest , we offer any denomination between $25 and $1,000. Orders over $1,000 can be made by printing the Southwest gift card order form and following the directions provided. For gift cards sold at approved retailers, the Southwest g ift c ard can only be purchased in pre-specified amounts — $ 50, $100, or in certain locations, $200.

Q: Can I buy a Southwest gift card online and send it to someone else?

Yes , a gift card can be mailed or emailed to you or directly to a recipient of your choice. However, we can’t ship gift cards internationally , to P.O. boxes , or APO/FPO addresses.

Q: If I order multiple gift cards, can I personalize each separately?

No. When purchasing multiple Southwest g ift c ards in a single order , each card will have the same personalization.

Q: Are Southwest gift cards valid if purchased online from a third-party website?

The only online distribution source for Southwest g ift c ards is S outhwest.com. If you purchase a gift card elsewhere online , you risk receiving an invalid gift card.

Q: Can I replace a lost, stolen, or destroyed Southwest gift card?

No. A Southwest g ift c ard can’t be replaced if lost, stolen, or destroyed.

Question 1

How can I purchase a Southwest® Gift Card?

Accepted Answer

A Southwest gift card can be purchased at Southwest.com® or at approved retail locations.

Question 2

What denominations are available?

Accepted Answer

When purchasing directly from Southwest, we offer any denomination between $25 and $1,000. Orders over $1,000 can be made by printing the Southwest gift card order form and following the directions provided. For gift cards sold at approved retailers, the Southwest gift card can only be purchased in pre-specified amounts—$50, $100, or in certain locations, $200.

Question 3

Can I buy a Southwest gift card online and send it to someone else?

Accepted Answer

Yes, a gift card can be mailed or emailed to you or directly to a recipient of your choice. However, we can’t ship gift cards internationally, to P.O. boxes, or APO/FPO addresses.

Question 4

If I order multiple gift cards, can I personalize each separately?

Accepted Answer

No. When purchasing multiple Southwest gift cards in a single order, each card will have the same personalization.

Question 5

Are Southwest gift cards valid if purchased online from a third-party website?

Accepted Answer

The only online distribution source for Southwest gift cards is Southwest.com. If you purchase a gift card elsewhere online, you risk receiving an invalid gift card.

Question 6

Can I exchange paper gift certificates, Southwest LUV Vouchers®, or flight credit for a gift card?

Accepted Answer

No. All gift cards must be purchased by using one of the allowable forms of payment.

Question 7

Does the Southwest gift card expire or have dormancy fees?

Accepted Answer

No. It does not expire and does not devalue over time.

Question 8

Can I replace a lost, stolen, or destroyed Southwest gift card?

Accepted Answer

No. A Southwest gift card can’t be replaced if lost, stolen, or destroyed.

Question 9

Can I load additional funds on to an existing gift card?

Accepted Answer

No, but additional cards may be purchased at any time.

Question 10

After purchasing, when can I expect my Southwest gift card to arrive?

Accepted Answer

Email delivery of a gift card happens within 12 hours of purchase. You can choose to ship a Southwest gift card via USPS, which typically arrives in 4 to 7 business days. Or you can choose to ship via Federal Express Standard Overnight and, if ordered before 12 p.m. CST, the gift card will arrive the next business day.

Question 11

What can I purchase with my Southwest gift card and how do I redeem it?

Accepted Answer

A Southwest gift card may be used for travel with us. It can only be redeemed at Southwest.com, in the Southwest mobile app, by calling Southwest, and at ticket counter locations. A gift card is not valid for the purchase of Southwest Vacations® packages, cargo, hotel, rental car, Southwest merchandise, EarlyBird Check-In®, additional gift cards, inflight purchases, or group tickets.

Question 12

Where can I find the terms and conditions for Southwest gift cards?

Accepted Answer

You can view gift card terms and conditions here. Visit the page to learn more about purchasing, delivering, and redeeming gift cards.