Tropical Storm Ian: | Ft. Myers Operations: Through Sunday, 10/2, or Monday, 10/3, our scheduled service may be disrupted (flights may be delayed, diverted, and/or canceled) due to Tropical Storm Ian. But you’ve got options. Customers booked during this time may rebook in the original class of service or fly standby without any charges. Due to limited operations, some customers traveling to/from RSW through Saturday, October 15, may also have the option to change their departure/origin location. In addition to weather concerns, we’re also upgrading our TSA checkpoint, so please arrive two hours ahead of your flight’s departure.
When you travel with Southwest, we have your well-being in mind. In response to the COVID-19 pandemic, we've made changes to our operations and procedures to better support the well-being and comfort of our Employees and Customers – and we’ll continue to evaluate our policies and procedures as we learn more.
COVID-19 Travel information (entry requirements, travel restrictions, and cancelling your flight)
The Southwest Promise (cleanliness and social distancing)
If you cancel a flight with a nonrefundable fare, you'll receive flight credits (think of it like store credit!). You can track your flight credits by logging into your Rapid Rewards® account, and/or search for unused flight credits, or via the Southwest app.
When you're ready to use them, you can apply flight credits toward a new flight on Southwest.com or through our app using the original confirmation number from your modified or canceled flight(s).
How to use flight credits
Learn more about refunds
Learn more about flight credits
We understand plans change. We never charges fees to change or cancel your flights.
More information on how to change or cancel your flight
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