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Once Onboard A WiFi Aircraft


All you need is a WiFi-enabled device with an Internet browser. Please note that cellular devices without a WiFi component will not work with this system, and their use is restricted to game or airplane mode per federal regulations.

TV and Movies

  • Laptops and Macs
    Operating System: Windows 7 or higher; OSX 10.10 or higher
    Browser: Firefox version 66 or higher; Google Chrome version 73 or higher
  • iOS Mobile and Tablets
    Operating System: iOS 11 and above. The Southwest app is required, but available for free from Apple's App Store
  • Android Mobile and Tablets
    Operating System: Android 6.0 and above. The Southwest app is required, but available for free from Google's Play Store

Learn more at

Every device is different but here are the basic steps:

  1. Head to your Settings. Switch your device to Airplane Mode, then turn your WiFi on.
  2. Choose SouthwestWiFi from your WiFi network list. A new page will appear with a link to or with an option to copy the URL. Click on the link or copy it into your browser.
  3. If the Inflight Entertainment Portal doesn't load automatically, type  into the address bar.
  4. Select your entertainment and enjoy! Certain content may require downloading the Southwest app. 

Note: Please ensure your device is switched to "airplane mode" once the aircraft doors are closed. WiFi will remain on and accessible for taxi, takeoff, and landing.

In order to provide a top-notch WiFi experience, we prohibit access to certain high-bandwidth applications and websites, including Netflix, HBO GO® and VoIP, along with certain indecent, obscene and offensive content.


Closed captioning is available and can be enabled on devices running iOS 11 and above for our free live TV and movies on supported browsers. We are in the process of expanding supported devices across all of our entertainment offerings.

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