Subscribe

Click ‘N Save®

Sign up now and find out about our best deals on flights, hotel stays, car rentals, vacation packages, and more.

Sign up

FAQs

Browse FAQs

Need Help?

We’re a click away.

Contact Us

Missing Points

You can request past flight points for up to 12 months after your flight.  To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards.  Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.

You can request past flight points for flights flown within the past 12 months.

Yes, you can request past flight points for flights completed in the past 12 months. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards.  Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.

How May We Help You? Search Customer Service

Rapid Rewards Last Activity Date

Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.

Learn More