Skip top navigation

Subscribe

Click ‘N Save®

Get our biggest deals on flights, hotel stays, car rentals, vacation packages, and more.

Sign up and save

Earn 40,000 points

FAQs

Browse FAQs

Join the Discussion

Share knowledge and learn from travelers just like you.

Community

Need Help?

We’re a click away.

Contact Us

Before Arriving at the Airport

Always check the Suggested Airport Arrival Times in the Travel Tools section of southwest.com to see how far in advance of your child's flight you should arrive at the airport. This will give you time to check any luggage, compete required paperwork, pay the Unaccompanied Minor service charge, clear security screening, receive your child's boarding pass, and let him/her preboard.

You should follow these Suggested Airport Arrival Times for both drop-off and pickup as you will need to obtain an "escort pass" for both. Adults must have an "escort pass" to get through the security checkpoint to drop off and/or pick up Unaccompanied Minors at their gate, and a valid photo ID and a copy of the child's itinerary is required to get the pass.

We offer a complimentary snack and beverage service.  However, if the flight is during meal times, you might want to send some extra food or snacks so your child doesn't get hungry.

How May We Help You? Search Customer Service

Rapid Rewards Last Activity Date

Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.

Learn More About Rapid Rewards Program Last Activity Date