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FAQs

Bringing your baby onboard?
Be sure to run through our baby checklist so you’re equipped for your travels. When choosing a seat onboard the aircraft, please select a window seat if possible for your Child Restraint System, keeping in mind an accompanying adult must be seated next to your child.

Baby on board checklist

If you have a special travel need, we’re here to help
We’re here to help those Customers with disabilities who request our assistance. Information on our procedures for accommodating Customers with disabilities is available on a dedicated page.

Special travel needs

Traveling with your furry friend?
We love pets! We allow small vaccinated domestic cats and dogs to travel with you in-cabin under the seat in front of you. All pets must be carried in an appropriate carrier. We also have detailed information for those traveling with an assistance animal or emotional support animal.

Pet checklist