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Culture

Culture: the development, improvement, and refinement of the originality, individuality, identity, and personality of a given people.
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Southwest Airlines is an Equal Opportunity Employer of women, minorities, qualified disabled, and covered veterans.

Qualified applicants will recieve consideration for employment and will not be discriminated against on basis of disability, veteran status, sexual orientation, gender identity, or other legally protected status.

Angela Koblitz
Flight AttendantPacifica, California

This welcoming smile may have greeted you on one of our flights. As an Oakland-based Flight Attendant, Angela Koblitz provides nonstop Hospitality to our valued Customers.

Originally from Seattle, Angela’s family moved to Fairfield, Iowa, when she was 10. She describes Fairfield as a great place to grow up and is proud
of her small-town upbringing. A love of languages led Angela to major in Russian at Grinnell College in Iowa (she also speaks Spanish and French). It’s no coincidence that she and her husband, David, met when they were both studying abroad, halfway around the world in Russia

Read more about Angela

Our Purpose: Connect people to what’s important in their lives through friendly, reliable, low-cost air travel.

Our Vision: To become the World's Most Loved, Most Flown, and Most Profitable Airline.

Live the Southwest Way

Warrior Spirit

  • Work Hard
  • Desire to be the best
  • Be courageous
  • Display urgency
  • Persevere
  • Innovate

Servant’s Heart

  • Follow The Golden Rule
  • Adhere to the Principles
  • Treat others with respect
  • Put others first
  • Be egalitarian
  • Demonstrate proactive Customer Service
  • Embrace the SWA Family

Fun-LUVing Attitude

  • Have FUN
  • Don't take yourself too seriously
  • Maintain perspective
  • Celebrate successes
  • Enjoy your work
  • Be a passionate Teamplayer

Work the Southwest Way

  • Safety and Reliability
  • Friendly Customer Service
  • Low Cost

Southwest Airlines has always been devoted to each and every community that we serve. Our Employees, Customers, and neighbors make the Southwest Family the LUVing place that it is, and we are proud to offer our cities more than just friendly and affordable air service. We offer our hearts! From monetary and in-kind donations to From the Heart volunteer efforts, Southwest reaches out to provide help where needed.
Learn more about Southwest Citizenship. To read more about how Southwest is doing its part to be a good citizen, read our One Report™.

Check out videos of how our People Live the Southwest Way and to see our values come to life.

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