Travel Advisory
Information regarding travel restrictions, entry requirements, weather advisories, and other factors that may affect your travel plans.
Based on the forecasted weather conditions for the following city(s) and date(s), our scheduled service may be disrupted (flights may be delayed, diverted, and/or canceled):
Friday, January 23 — Tuesday, January 27
- Albany, NY (ALB)
- Baltimore/Washington, MD (BWI)
- Hartford, CT, US (BDL)
- Boston, MA (BOS)
- Buffalo, NY (BUF)
- Charlotte, NC (CLT)
- Cincinnati, OH (CVG)
- Cleveland, OH (CLE)
- Columbus, OH (CMH)
- Greenville/Spartanburg,SC (GSP)
- Indianapolis, IN (IND)
- Islip, NY (ISP)
- Louisville, KY (SDF)
- New York, NY (LGA)
- Manchester, NH (MHT)
- Myrtle Beach, SC (MYR)
- Norfolk, VA (ORF)
- Philadelphia, PA (PHL)
- Pittsburgh, PA (PIT)
- Portland, ME (PWM)
- Providence, RI (PVD)
- Raleigh/Durham, NC (RDU)
- Richmond, VA (RIC)
- Rochester, NY (ROC)
- Washington (Reagan National), DC (DCA)
- Washington (Dulles), DC (IAD)
Option #1: You can keep your existing reservation.
Option #2: Rebooking eligibility
Customers holding reservations to, from, or through the city(s) listed above on the corresponding date(s) may rebook or travel standby (within 14 days of their original date of travel between the original city pairs) without paying a change in airfare.
Option #3: Refund eligibility
If Southwest Airlines® cancels or significantly delays your flight and you choose to cancel your trip as a result, you may be eligible for a refund for:
- the unused ticket (even if your ticket was non-refundable); and
- any optional travel charges (such as an Extra Legroom seat or Priority Boarding) you paid for the flight(s) on which you don’t travel.
See details about your available options.
Customers traveling on Getaways by Southwest™ vacation packages can view details about your available options in our Help Center.
How to make changes
- Most Customers can reschedule their travel plans online or from their mobile device.
- Customers traveling on Getaways by Southwest™ vacation packages must call 1-833-SWA-GTWY (833-792-4899) for assistance.
If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information.
For specific flight information, you may check flight status.
Due to ongoing infrastructure challenges caused by Hurricane Melissa, flights to and from Montego Bay, Jamaica (MBJ) may experience disruptions—including delays, diversions, or cancellations—through Saturday, January 31, 2026. We are actively monitoring airport operations and local infrastructure and will provide updates as new information becomes available.
Saturday, October 25, 2025 - Saturday, January 31, 2026
• Montego Bay, Jamaica (MBJ)
Option #1: You can keep your existing reservation.
Option #2: Rebooking eligibility
Customers holding reservations to, from, or through the city(s) listed above on the corresponding date(s) may rebook or travel standby (within 14 days of their original date of travel between the original city pairs) without paying a change in airfare.
Option #3: Refund eligibility
If Southwest Airlines® cancels or significantly delays your flight and you choose to cancel your trip as a result, you may be eligible for a refund for:
- the unused ticket (even if your ticket was non-refundable); and
- any optional travel charges (such as an Extra Legroom seat or Priority Boarding) you paid for the flight(s) on which you don’t travel.
See details about your available options.
Customers traveling on Getaways by Southwest™ vacation packages can view details about your available options in our Help Center.
How to make changes
- Most Customers can reschedule their travel plans online or from their mobile device.
- Customers traveling on Getaways by Southwest™ vacation packages must call 1-833-SWA-GTWY (833-792-4899) for assistance.
If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information.
For specific flight information, you may check flight status.