Travel Advisory

Based on the forecasted weather conditions for the following city(s) and date(s), our scheduled service may be disrupted (flights may be delayed and/or canceled):

Thursday, March 12 - Saturday, March 14:

• Hilo (Hawaii Island), HI (ITO)
• Honolulu (Oahu), HI (HNL)
• Kahului (Maui), HI (OGG)
• Kona (Hawaii Island), HI (KOA)
• Lihue (Kauai), HI (LIH)

Option #1: You can keep your existing reservation.

Option #2: Rebooking eligibility

Customers holding reservations to, from, or through the city(s) listed above on the corresponding date(s) may rebook or travel standby (within 14 days of their original date of travel between the original city pairs) without paying a change in airfare. 

Option #3: Refund eligibility

If Southwest Airlines® cancels or significantly delays your flight and you choose to cancel your trip as a result, you may be eligible for a refund for:

• the unused ticket (even if your ticket was non-refundable); and
• any optional travel charges (such as an Extra Legroom seat or Priority Boarding) you paid for the flight(s) on which you don’t travel.

See Details about your available options.

Customers traveling on Getaways by Southwest™ vacation packages can view details about your available options in our Help Center. 

How to make changes

• Most Customers can reschedule their travel plans online or from their mobile device.
• Customers traveling on Getaways by Southwest™ vacation packages must call 1-833-SWA-GTWY (833-792-4899) for assistance. 

If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information.

For specific flight information, you may check flight status.

Southwest Airlines will no longer operate service to, from, or through Chicago/O'Hare, IL (ORD) and Washington/Dulles, DC (IAD) beginning June 4, 2026. If you have existing travel booked that includes Chicago/O'Hare, IL (ORD) or Washington/Dulles, DC (IAD) on or after this date, your reservation will be affected.

Option 1: You can keep your existing reservation for travel on or before June 3, 2026.  

Flights operating before the end of service date will not be impacted. Customers traveling prior to June 4 do not need to take additional action.

Option 2: Rebooking eligibility

Customers holding reservations to, from, or through Chicago/O'Hare, IL (ORD) or Washington/Dulles, DC (IAD) for travel on or after June 4, 2026 may rebook or travel standby (within 14 days of their original date of travel to, from, or through the available alternate airports without paying a change in airfare).

Applicable alternate stations:

• Chicago/O'Hare, IL (ORD): Chicago/Midway, IL (MDW), Milwaukee, WI (MKE), Indianapolis, IN (IND)
• Washington/Dulles, DC (IAD): Washington/Reagan, DC (DCA), Baltimore, MD (BWI), Philadelphia, PA (PHL), Richmond, VA (RIC)

Option 3: Refund eligibility

If your reservation includes Chicago/O'Hare, IL (ORD) or Washington/Dulles, DC (IAD) on or after June 4, 2026, you are eligible for a refund for:  

• the unused ticket (even if your ticket was non-refundable); and
• any optional travel charges (such as an Extra Legroom seat or Priority Boarding) you paid for the flight(s) on which you don’t travel.

See Details about your available options.

Customers traveling on Getaways by Southwest™ vacation packages can view details about your available options in our Help Center. 

How to make changes

Most Customers can reschedule their travel plans online or from their mobile device. 
Customers traveling on Getaways by Southwest™ vacation packages must call 1-833-SWA-GTWY (833-792-4899) for assistance. 

If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information. 
For specific flight information, you may check flight status.  

Based on the forecasted weather conditions for the following city(s) and date(s), our scheduled service may be disrupted (flights may be delayed and/or canceled):

Saturday, March 14 - Sunday, March 15

• Minneapolis/St. Paul, MN (MSP)

Option #1: You can keep your existing reservation.

Option #2: Rebooking eligibility

Customers holding reservations to, from, or through the city(s) listed above on the corresponding date(s) may rebook or travel standby (within 14 days of their original date of travel between the original city pairs) without paying a change in airfare. 

Option #3: Refund eligibility

If Southwest Airlines® cancels or significantly delays your flight and you choose to cancel your trip as a result, you may be eligible for a refund for:

• the unused ticket (even if your ticket was non-refundable); and
• any optional travel charges (such as an Extra Legroom seat or Priority Boarding) you paid for the flight(s) on which you don’t travel.

See Details about your available options.

Customers traveling on Getaways by Southwest™ vacation packages can view details about your available options in our Help Center. 

How to make changes

• Most Customers can reschedule their travel plans online or from their mobile device.
• Customers traveling on Getaways by Southwest™ vacation packages must call 1-833-SWA-GTWY (833-792-4899) for assistance. 

If you are calling Southwest Airlines from one of our international cities, please visit our Help Center for contact information.

For specific flight information, you may check flight status.