Rapid Rewards accounts will remain active and points won’t expire as long as you earn Rapid Rewards Points from flights or Partners every 24 months.
The Mission of Supply Chain Management at Southwest Airlines
In support of connecting People with what's important in their lives, Southwest Airlines is committed to maintaining our low-cost Leadership through effective and efficient procurement practices and ensuring that we spend our valuable capital wisely.
All suppliers are treated fairly and impartially during the evaluation and selection process. We use more than one selection process, depending on Company requirements and supply market conditions. Each selection process is focused on the most efficient way to achieve the same results and the best value combination of quality, reliability, and service for Southwest Airlines at the lowest total cost.
It is important that everyone involved in the procurement process—the Supply Chain Management Department, our Internal Customers, and our suppliers and potential suppliers—all have a common understanding of the Southwest Airlines procurement process.
Our Procurement Ethics
Southwest Airlines expects all internal and external participants in the procurement process to observe the highest standards of ethical conduct.
Working with our suppliers is an important part of being a good corporate citizen. We partner with our suppliers not only because of the impact they have on the products and equipment we use in the skies, on the ground, and in our offices, but also because of their impact on our triple bottom line of Performance, People, and Planet. We look to build sustainable relationships with our suppliers to help fulfill our operational needs, stimulate economic growth in the communities we serve, and satisfy the expectations of our stakeholders.
Our Supplier Diversity Commitment
At Southwest Airlines, Diversity is more than a word—it’s the fabric of our Culture. We’re dedicated to cultivating an inclusive environment for our Employees, Customers, Suppliers, and the Communities we serve. Suppliers are an integral part of our success. Our Supplier Diversity Program seeks sustainable, diverse suppliers that are: Small, Small Disadvantaged, Women-owned, HUBZone, Veteran-owned, Service-Disabled Veteran-owned, Minority-owned, Disabled-owned, and LGBT-owned. At Southwest Airlines, we understand that we have the influence to impact the markets we serve, and that is why we are focused on giving back. We strive to make a positive difference by virtue of our community outreach and engagement initiatives , and it is through this involvement that we build longstanding relationships with our Community Partners and Suppliers.
We’d love to better understand how your company can play a role in helping Southwest Airlines become the World’s Most Loved, Most Flown, and Most Profitable Airline.
Interested in becoming a Southwest Supplier? Please click on the following link to register and provide your company’s information via our online portal: https://swa.starssmp.com.
At Southwest, we strive to be as efficient as possible while holding our Suppliers to low cost and high ethical standards. Our Southwest Airlines One Report provides comprehensive information about our financial performance, citizenship efforts, and key milestones for the past year. The One Report is our opportunity to celebrate Southwest’s dedication to the triple bottom line of Performance, People, and Planet.
For more information, view our Southwest One Report .