Inflight Entertainment and Internet

Now Onboard
Inflight Entertainment
Turn on WiFi

Step 1:

Activate airplane mode with WiFi turned on.

Connect to SouthwestWiFi

Step 2:

Choose "SouthwestWiFi" from the network list.

Visit www.southwestwifi.com

Step 3:

Follow the prompt or visit www.southwestwifi.com in your browser.

 

Having trouble?

Check out our FAQs.

Free EntertainmentWhere available. Available only on WiFi-enabled aircraft. Limited-time offer.

We've got something for everyone. With a wide variety of new releases and long-time Customer favorites, all movies are viewable right in your browser - no downloads or sign-ups required!

New Releases

Funny Films

TV Series

Live TVDue to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.

Black History Month

Stay ConnectedWhere available. Available only on WiFi-enabled aircraft. Limited-time offer.

Keeping you connected to what matters to you–even when you're in the air. Access the portal to enjoy free textingTexting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi). and $8 Internet.Internet access for $8 per device from takeoff to landing. Price is subject to change. May not be available for the full duration of flight. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. We also prohibit access to certain obscene or offensive content.

Free Texting

iMessage icon
WhatsApp icon

Keep those texts flying with iMessage and WhatsApp on your personal device. Visit the Texting page in Portal to activate service.

$8 Internet

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Go online to check email, browse social media, or snag a dinner reservation for just $8 (free for our A-List Preferred Members and Business Select Customers) per device from takeoff to landing.

Tooltip IconNote: In order to provide a better experience, we may prohibit access to certain high-bandwidth applications, websites, and video conferencing services. In consideration of the public environment onboard we may also restrict potentially offensive online content.

Enhancing your Inflight Entertainment & Internet Experience

The WiFi experience on our planes has been updated. That means less waiting for your Free Movies, faster Free Texting, and $8 Inflight Internet that flies.

Faster data

Cat videos and spreadsheets are flying even faster than you are.

More bandwidth

Our updated network can handle more data at one time.

Lower latency

Faster access to your files in the cloud.

Frequently Asked Questions

Before your flight

Our Inflight Entertainment Portal1 features a flight tracker, texting2, movies, TV series on demand, and live TV3—all for free! Or purchase Internet4 to browse and stream from popular services for $8 per device from takeoff to landing.

Our A-List Preferred Members and Business Select Customers have access to Free Internet. Free Internet may be authorized by A-List Preferred Members and Business Select Customers on up to three devices per flight on their day of travel. A-List Preferred Members who purchase a Business Select Fare may authorize up to six devices per flight on their day of travel.

1 Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

2 Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).

3 Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.

4 Internet access for $8 per device from takeoff to landing. Price is subject to change. May not be available for the full duration of flight. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. We also prohibit access to certain obscene or offensive content.

We do not have seatback screens or devices to rent. All of our entertainment and connectivity options are available on your personal device with no additional downloads required.

We do not offer headphones onboard. Headphones are required whenever a Customer is listening to any audio.

We are excited to bring in-seat power to our aircraft beginning this year. Once installed, aircraft will feature USB-A and USB-C ports on each seat back, which are capable of delivering up to 60W of power.

Be sure to charge your device before boarding while we work to bring this functionality to all aircraft in our fleet.

Internet coverage and some services may not be available for the full duration of your flight to or from our international destinations. We’ll let you know if or when we may temporarily pause service.

Most popular phones, tablets, and notebooks are compatible with our Inflight Entertainment Portal. Check our technical requirements for more details.

Closed captions are available for movies, TV series, and Live TV when they have been made available by our providers.

During your flight

  1. Activate airplane mode with WiFi turned on.
  2. Choose “SouthwestWiFi” from the network list.
  3. Follow the prompt or visit www.southwestwifi.com in your browser.

Our A-List Preferred Members and Business Select Customers have access to Free Internet. From the hamburger menu, select “A-List Preferred & Business Select” to authorize your device using either your Rapid Rewards information or flight confirmation number.

Free Internet may be authorized by A-List Preferred Members and Business Select Customers on up to three devices per flight on their day of travel. A-List Preferred Members who purchase a Business Select Fare may authorize up to six devices per flight on their day of travel.

You can use approved WiFi-enabled devices gate-to-gate, once onboard the aircraft. Please make sure your device is switched to "airplane mode" with "WiFi" turned on once the aircraft doors are closed. Connectivity is available for taxi, takeoff, and landing.

Internet connectivity may not be available for the full duration of flights to/from select international destinations.

On Viasat equipped aircraft you may purchase Internet on one device and then transfer access to a different device. Using the new device, select “Swap Device” in the hamburger menu and follow the prompts to transfer service.

This feature is not available on Anuvu equipped aircraft.

Technical Help

We're sorry to hear that there were some bumps along the way. Please confirm that your device meets the minimum requirements for the Inflight Entertainment Portal. Southwest is unable to provide technical support, but you may email us by visiting the Southwest Help Center to report any problems you had with your onboard experience.

Please note that utilizing privacy browser modes or VPN functionality (such as Apple Private Relay) may impact product availability. You may also try resetting your browsing data according to the manufacturer’s instructions for a smoother experience.

Using certain privacy functionality, including the use of VPNs like Apple Private Relay, may prevent some features from operating as expected. Please consider disabling these functions to better enjoy your inflight entertainment experience.

We accept the following payment options:

  • Credit Card
  • PayPal
  • Apple Pay
  • Venmo

We're sorry to hear that there were some bumps along the way. If you need help with your purchase please email us by visiting the Southwest Help Center.

The Inflight Entertainment Portal is supported on devices that meet the minimum requirements below. Browser support is limited to most recent version in addition to one previous version. Other devices and browsers may provide limited functionality.

Please note that utilizing privacy browser modes or VPN functionality (such as Apple Private Relay) may impact product availability.

Live TV

Device

Operating System

Browsers

iPhone

iOS 14.0+

Google Chrome, Apple Safari

iPad

iPadOS 14.0+

Google Chrome, Apple Safari

Android

Android 9.0+

Google Chrome

Mac

MacOS 10.14+

Google Chrome, Apple Safari

Windows PC

Windows 10+

Google Chrome & Microsoft Edge

     

Movies & On-Demand TV

Device

Operating System

Browsers

iPhone

iOS 14.0+

Apple Safari

iPad

iPadOS 14.0+

Apple Safari

Android

Android 9.0+

Google Chrome

Mac

MacOS 10.14+

Google Chrome, Apple Safari

Windows PC

Windows 10+

Google Chrome, Microsoft Edge

     

Music

Device

Operating System

Browsers

iPhone

iOS 14.0+

Google Chrome, Apple Safari

iPad

iPadOS 14.0+

Google Chrome, Apple Safari

Android

Android 9.0+

Google Chrome

Mac

MacOS 10.14+

Google Chrome, Apple Safari

Windows PC

Windows 10+

Google Chrome, Microsoft Edge

1 Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

2 Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).

3 Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight.

4 Internet access for $8 per device from takeoff to landing. Price is subject to change. May not be available for the full duration of flight. In order to provide a top-notch Internet experience, we prohibit access to certain high-bandwidth applications and websites. We also prohibit access to certain obscene or offensive content.