What to expect when you travel with us.

We’re keeping your well-being in mind every step of the way.

We’re applying stringent cleaning practices such as using electrostatic and anti-microbial spray treatments in the cabin, utilizing High-Efficiency Particulate Air (HEPA) filters onboard, and providing masks and cleaning wipes for anyone who requests them.

Grab a low fare and let’s go.

disinfectant spray

Cleaning

How are your airplanes being cleaned?

  • Both an electrostatic disinfectant and an anti-microbial spray are applied on every surface of the aircraft, killing viruses on contact and forming an anti-microbial coating or shield for 30 days.
  • Every night, we deep clean each plane from nose to tail for more than 6 hours.

Do you use HEPA filters onboard your plane?

  • Yes, all of our aircraft are equipped with High-Efficiency Particulate Air (HEPA) filters, which remove 99.97%* of airborne particles—similar to technology found in hospitals.
  • Our aircraft are designed with an air circulation system that mixes in fresh air from outside the plane with air inside the plane. A full exchange of cabin air with fresh, outdoor air and HEPA filtered air occurs every 2-3 minutes.

*Measuring 0.3 micrometers or greater in diameter passing through the filter.

hand sanitizer

Where you come in

Learn what to do if you’re feeling sick, if you need to wear a mask onboard or in the airport, and more.

Do I need to wear a mask on the plane and or in the airport?

  • No, federal law no longer requires that masks be worn in the airport or on the plane, but certain cities or states may still be requiring them at their airports. Make sure to check any airport you’re traveling to before arriving to know their policies. You’re always welcome to wear a mask while traveling if you prefer to—if you need one at the airport or onboard, we’ll have them ready. Read more about COVID-19 policies and rules.

What should I do if I am experiencing symptoms or have been exposed to someone who has COVID-19, and have an upcoming flight?

  • Please stay at home and don't travel if you have recently been diagnosed with or are currently experiencing symptoms of COVID-19. The CDC recommends not traveling if, in the last 5 days, you have had symptoms of or have been diagnosed with COVID-19, or if you been exposed to COVID -19 and are not current on vaccinations/boosters per the CDC's guidance.
  • If you have questions, feel you cannot or should not travel, or need rebooking assistance, please contact a Southwest Airlines Representative.

Can I bring my own wipes and hand sanitizers?

  • Yes, you can bring wipes and hand sanitizer onboard. TSA has made a medical exception for hand sanitizer and is allowing each Passenger to bring up to 12 oz. in a carryon bag.

Travel Updates

COVID-19 travel restrictions, quarantine and testing information.